J'ai apprécié l'accueil chaleureux et familiale, j'ai apprécié la visite de l'hôtel, et qu'on m'apporte mes bagages dans la chambre. J'ai apprécié le surclassement.

Tutto curato nei dettagli, scelta cromatica di arredo veramente eccellente, pulizia di alto livello, personale molto gentile e discreto posizione perfetta vista lago. Consigliato a chi cerca comfort e qualita'. Grazie

Ciel hôtel

Worst hotel experience of our trip. Nothing about this experience reflects five-star standards. We will not return.

Quel sublime hôtel dans un endroit magnifique... Tout y est... Confort, personnel à l écoute et adorable... Idéalement placé pour nous... Nous y reviendrons c est une certitude

Schöner Seeblick. Geräumiges Zimmer!

Super hôtel

Personnel très accessible, hôtel magnifique, super point de vue et chambre spacieuse et confortable

Hôtel idéalement situé en bord du lac d’Annecy. Le personnel est charmant et aux petits soins, les chambres sont sublimes. L’hôtel est très beau. Nous avons pu louer des vélos pour faire le tour du lac. Nous reviendrons !

Our stay at The Black Bass in September was superb. The staff were so friendly and polite, and couldn't do more to make us comfortable. Our room was lovely, very clean and the bed was comfortable. The outside area on the lakeside was stunning. We sat here everyday, enjoying food and wine, and taking in the breathtaking views. We used the spa too, which again was very good, clean and quiet. We cannot wait to return.

La suite vue sur le lac était magnifique ! Le SPA et la piscine sont très propre. L’équipe à l’accueil était merveilleuse ! Merci pource beau séjour, nous reviendrons sans hésitation. Nous sommes restés 3 jours dans ce bel hôtel.

Sehr freundlich, zuvorkommend und herzlich. Selten einen so schönen und harmonischen Aufenthalt genossen. Klare Empfehlung!

An absolutely stunning hotel in an incredible location. The rooms and interiors are beautiful, and the setting on the lake is breathtaking — just a picturesque 40-minute walk along the water into town. The spa was wonderful, and although the weather at the end of September meant we couldn’t fully enjoy the outdoor pool, the facilities were excellent. What truly stood out was the service: the staff were warm, attentive, and genuinely fantastic throughout our stay. A true 5-star experience from start to finish — we will definitely be returning!

Probably the best hotel I have ever stayed in anywhere in the world. The staff were amazing when we had car problems and had to make last minute changes. The lakeside suite we had was perfect in every regard

An absolute gem! Fantastic service, great facilities and a lovely chilled vibe. Highly recommend :)

Top Hotel. Super freundlich. Schöne Unterkunft, gute Lage. Uns hat es gefallen.

Highly recommend this beautiful hotel. The location and facilities provide the perfect accomodation to enjoy the lake. The staff were also incredibly friendly and helpful as well.

We stayed as a couple, in one of the lake view rooms. The room was a bit small for a double room, but the view more than made up for that. The hotel staff were friendly and attentive, but not too involved in our stay (in a good way). The hotel is 45 minutes walk from Annecy, along a very safe path. The hotel hire e-bikes, and this was a highlight for us as we rode around the lake - 4 hours to do approx 40KM. We aren't bike people but this was so good! Views to die for

Excellent. Literie exceptionnelle, décoration magnifique, service irréprochable. Seul « reproche » : la cuisine qui ferme « tôt ». Nous étions tenté par un dessert mais malheureusement trop tard !

séjour effectué le 1er mai et la piscine était fermée meme si il faisait 25 degrés dommage pour un 5 étoiles ...