On arrival met the head housekeeper I think she said her name is Lucy. She gave me such a lovely welcome and kindly helped me with my case. Staff were pleasant especially the man at breakfast but seemed a bit thin on the ground maybe the time of year. My room was beautiful with a little very balcony overlooking the sea. Such a nice location. Need to watch out for trip hazards when doing painting repairs around the hotel. A few times a lit of stuff left on the stairs by workman, accident waiting to happen.

Lovely hotel! Really friendly staff, gorgeous views over Viking Bay, great food and genuinely dog friendly!

Our room was beautiful, we had a balcony room which is immaculate. Good coffee, biscuits and nice bits in

Clean comfortable room. Lovely breakfast. Friendly staff. Great location

Great hotel in a very nice area The room was clean spacious and with a very large bathroom Clean towels and selection of toiletries The breakfast had a choice of self serving and choice from a menu Definitely worth booking ⭐️⭐️⭐️⭐️⭐️

Lovely hotel in the perfect location for exploring Broadstairs. Bars and restaurants in easy walking distance

lovely welcome, helped with bag, clean room and a lovely room overlooking the sea

Excellent breakfast menu, well staffed, shout out to the main man and the team. Good choices, nice area.

Every thing from checking in to checking out was excellent, the sea view room was superb, had a wonderful sleep and breakfast was amazing will definitely return Wonderful

Yes, the breakfast was fresh and good service

Historic hotel with sea view. Our room was town facing. Nice and warm. Good WiFi. Comfortable bed. Inviting bath. Freeview TV. Pod coffee machine with lots of pods. Tea bags, coffee bags etc. Friendly atmosphere. As well as a good breakfast, we enjoyed a very good Sunday lunch at the hotel.

Lovely cosy room with calming colours great sea view and quiet . Generous supply of coffee pods assorted tea and shortbread included - a nice touch Door was not sealed so drafty and light from hallway disturbed at night however overall a very comfortable room and friendly helpful staff with convenient location. Lots of nearby dining options.Definitely would recommend a return visit and stay here

Fantastic location, very picturesque with lots of charm. Parts of the old buildings are in need of repair.

the breakfast was great...but that is it. If you decide to stay at this hotel, never stay in one that is overlooking high street, it is very noisy, and the noise was right up until 2am!!, with no way of blocking out the noise. The decor is very dated and tired, but the room was large. Good choice of coffee in room, and water was supplied.

Great sea view room (#28) nice breakfast menu. Really enjoyed our stay

We stayed for 2 nights in the triple room and had the best time. Firstly the location is FAB! You couldn't get any closer to the beach. The room was comfy with a great sized bathroom. Lovely tea/coffee facilities in the room. The hotel staff were so friendly and nothing was too much trouble. We were celebrating my mums birthday and they decorated the room with a banner and we had a drinks voucher for the bar which was a lovely touch. The breakfast each day was perfect. So much choice with cold and hot foot available. My son has a diary allergy and they were very clear with what he could/couldn't have. The only slight downside is that there is no parking included and that there is no lift to the top floor. But we knew these before booking so it wasn't an issue for us.

Room had nice view and was clean but very pricey. Rest of property is dated and needs some remodeling. Location is good. In the restaurant stay away from the rump steak. Tough like shoe leather.

Newly refurbished room with new very comfortable beds plus hard and a soft pillow. Only stayed one night so commenting on breakfast. It’s ground floor light airy space or sit outside. Choice of cereals, breads, pastries etc. plus great menu of cooked food. I wasn’t going to have anything hot but I was persuaded and it was made up of what I like and perfect.

Beautiful hotel, wonderful staff, great tea and coffee facilities, fantastic breakfast, great location. Wonderful for families. Only issue was the lumpy pillows.

Lovely bedroom with sea view and balcony. Friendly staff. Enjoyed the views from the beer garden. The only downside was that there were no long life milk sachets in the bedroom, unlike any other hotel room we have ever stayed in! Had to keep going down to reception to get a flask of milk which then very quickly went off and had to be thrown away!