We’re from Australia and cycling the world ( 5 years so far!) We were truly welcomed which is always a pleasurable experience and up graded to a room with a spectacular ocean view! All the staff made sure we had a fantastic stay and we certainly did! Highly recommend!

When I booked it to hotel.com they actually charge me the New Year’s Eve servicing fee but when I reach the property, they told me it is not included in there so I had to pay another $300 more so it is completely disaster Dishonesty everything.

The place could use an update and deep cleaning and the beach which i know they cant control was dirty

The Management was totally unorganized! There was a Problem wit a Payment from the Minibar! One Hand, didn't knew what the other Hand was doing! The Lady at the Reception made a Mistake with the Bill and in the End the Management wanted the Personell to pay the missing Amount! What a Shame! We payed the Amount, but they couldnt find the Payment...

Rooms not clean food not good

Overall good, however needs improvement in keeping carpet in good condition. through unwanted things wherever supervisor find in their eyes to elevate to a true 5 star hotel premise

Generally I enjoyed my stay at the hotel. The staff was very pleasant, the restaurant was fine, and the hotel was near a number of interesting sites. However, the hotel could benefit from a few minor but noticeable signs of aging. My recommendation to the hotel is to replace the hall carpet and elevator flooring, repaint the room walls, and reseal and paint the lobby roof, which is on display when taking the elevator. Also please, drop the elevator music, or replace it once in a while.

Overall a fantastic experience from the hotel. The rooms were good, the food was amazing and the service was top-notch.

Good

Excellent staffs - they made our stay pleasant. Good breakfast, lunch dinning options.

I have lived 24 years of my professional life all through 5 to 7 star hotels through out the world some for quite long stays running to months and some weeks. But, when it comes to India I purely shift the blame to the government having discouraging attitudes to the poor infrastructure development, poor standards, and highly overtaxed sector where in the Hotel is considered a luxury, the property owners have hardly money left behind after tax for the proper development of the property. India should wake up and think of promoting staycations lower taxes and increase volume of consumption from its own population and allow the property owners to re-invest into property. 30yrs I have seen government only milking the business seldom facilitating anything in this industry ! Having said, all that and the present COVID conditions, zeal for survival and to continue the business, gets all my respect. All services were exceptional, polite, quick and the rooms and linens were clean. Almost all staff were very polite and well behaved and had masks on during these times. Above all great view from the room of the sea. My room had few kinks but, it might have just happened my bad luck (the maintenance just need to be a little more observant)

Not very good

A nice quality hotel right next to Kollam beach. I had a room,on the 7th floor with a diagonal,view,of the beach. The room itself was well equipped and in good condition and clean. The bathroom was also well stocked with toiletries. The bed was a decent size and was very comfortable to me. The AC and WiFi both worked well. There is a restaurant on site, that had a buffet in the evening and a la carts breakfasts.

Staff very friendly and helpful

Very friendly profession staff. Room clean and comfortable

Very close to the beach. Beach gets very busy in the evenings. There is a garbage dump in front of the hotel. The locals set fire to the garbage on weekends and the hotel can fill with smoke if the wind blows towards the hotel.

Would be nice to clean up the beach.

We are staying here yearly and this year it was not so good.we still coming back because we found it was the only decent hotel around the quillon beach. Condition is detoriating.some part of bathtub chip off,sofa n curtain looked so old.think need make over.shower curtain so yellowish.as we came out from the lift at the 5th fl,the corridor was totally black,my son almost cried,so scarry.they tried to save energy..please..this is hotel.it was not to our satisfaction but i can say it was ok just to sleep.

Som europer i Indien har vi fået ekstremt god behandling. med smil, høflighed og serviceminded personale. Man får meget for pengene på denne hotel, såsom parkerings vagter åbner dør i bilen tager din bagage og lade dig ordne det praktiske med receptionen. Meget god oplevelse i for pengene i forhold til europeiske hoteller. Dog skal man huske på at give drikke penge til alle for deres arbejde, det er indisk kultur.

ottima posizione sul mare, sebbene la spiaggia di Kollam non sia certo balneabile