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Nice old hotel with its charm.

The hotel was nice but food and drink was expensive the coffee and tea in the room was very underwhelming the cheeps coffee 2 biscuits and 4 small pots of milk but the bottle water was a nice touch

A lovely hotel which takes you on a trip into the past. Pleasant staff on reception and serving at the bar and restaurant. We had a harp player on the first night and on the piano the second which was excellent background when sitting on the covered balcony overlooking the sea. The only issue was the heat in the 5th floor bedroom where a fan was provided but the window did not open far enough to cool the air at night. We were lucky to get parking in the small car park at the rear of the building but this may be an issue for some people. Would love to visit again.

The room was very clean and well serviced the staff were excellent the breakfast was very good and the balcony good. The food was not upto our expectations it was quite poor and no change of menue all week. We could not get onto the enternet on our fire tablets. We found this was poor as we rely on them for lots of things. .

Room 201 Positives lovely bathroom, bed was comfy, nice to have a separate area for clothes/shoes/suitcase. Negatives Room was tired and over looks flat roof to lower level. Extractor on flat roof was noisy, weather very hot but no air con in room so an uncomfortable sleep. A desktop fan was provided but was too noisy to leave on during the night. Overall staff were very pleasant, breakfast was average, evening meal was good. Bar area was very nice with relaxing live music - piano & harp. Lovely view over the seafront and the Orme.

Excellent place to stay. The food was fantastic. Loved how we could just walk around the area, and still get back to the hotel pretty easily.

The staff were really pleasant and helpful the breakfast was very good, we had a very nice time there

Lovely location, hotel nice welcoming staff

Lovely hotel with period fittings. Great staff and food. Could do with a little bit of paint work and tidy up

The room was lovely and spacious with places to relax. We loved the pool and the spa tub and the gym is well equipped. We ate at the hotel at night and the food was delicious, reasonably priced and service from all the staff was excellent too, we'll be back!

Breakfast was lovely as were staff Little niggles around expectation at that price point inc plastic bottled water, Nescafé instant coffee and uht milk - no fridge.

Stayed last in 2024 & was impressed then & now in 2026....still as impressive. Well done to the Imperial staff, you deliver an excellent customer experience. We will be back.

Breakfast was very good with a wide selection. Evening dining was also good, with a good menu

Lovely choice of breakfast menu Good evening menu All staff were attentive and very clean rooms Thank you

Breakfast was exceptional with a good choice, fresh and well cooked.All staff were really friendy and competent. The whole of the hotel was clean and tidy and well maintained

Love the hotel Sunday roast lunch was awful.

Lovely comfortable interior with amazing views. Staff are extremely attentive and helpful.

The staff were lovely, helpful and friendly. Room was clean and bed comfortable and the food was excellent. Would definitely recommend this hotel

the room was really clean although the reception could have done with a dust especially under the tables as you enter. the staff on our first day were great but the key card did not work 4 times and they did state if it didnt work on the 5th they would have changed our room but really as an after thought this should been done after the second time. (we were offered a complimentary coffee while we waited for them sort it on the firsr occasion). I was always taught that you treat your last customer as well as your first customer so on our second day i felt sorry for the last customer of the receptionist on that day - rude. the breakfast was great and all staff attentive. the bar staff were also attentive.