My overall impression of our stay at this hotel is mixed. On the positive side, I appreciated the setting, the cleanliness, and the spaciousness of the aparthotel. However, several issues affected our comfort. We stayed from January 4 to January 12, 2026. At the beginning of our stay, we were assigned an apartment on the ground floor. After three nights, we requested a room change because the beds were extremely soft and uncomfortable. We were then relocated to an apartment on the second floor. One of the main concerns I would like to highlight is the ventilation in the apartment. There was a significant humidity problem in the bathroom, despite the presence of windows. The floor and walls remained wet for a long time after use, and I nearly slipped one night while going to the bathroom. Additionally, the view from the bedroom overlooked the garbage bins at the back of the building (see attached photos), which was disappointing. Finally, at check-out, no one asked us for feedback about our stay, which felt unprofessional. I am therefore using this survey to bring these issues to management’s attention, in the hope that improvements can be made.

I understand sports teams are probably a profit machine for this hotel but if parents are not going to control 20 8 and under children from running around the buffet touching all the food staff should intervene These few kids made 100 others miserable. Would not stay here again

The room was clean and the employee was nice and very helpful. Will diffinitely coming back soon!

Espaço espetacular

Yes room spotless and spacious

Room was clean and well equipped kitchen had good level of cutlery and crockery. Staff were helpful. Didnt realise needed cap for indoor pool. Parking was quite busy off season in November so cant imagine what it woukd be like in the summer! Easy walk to beach, about 15-20 min walk to stretch with restaurants and bars. About 1 hour walk to Albufeira itself.

Fantastiskt rum med bra utrustning, jättetrevlig och service vänlig personal, fint poolområde. Ser fram emot att åka dit igen.

Breakfast was fantastic

Wie sind sehr zufriedene Stammgäste und kommen immer wieder sehr gerne! Tolles Preis-Leistunsverhältnis!

Very nice clean modern apartment, the staffs are all very helpful and friendly, amazing service, welcome drinks, my kids got given a colouring book, the hotel has a kids club , washer dryer in the apartment was a plus point , Loccitane 's toiletries. Heated jacuzzi and outdoor pool which kids have access to from 8-10am is a bonus but would be nicer if could extend until 11am :). Would definitely come back again, we have stayed at quite a number of 5 stars hotels, but this one by far has the best customer service.

The apartment was big and clean. The resort is massive, tons of pools and the greenery well maintained. Close to the beach - beautiful walk. Breakfast was good, but the buffet dinner was a huge letdown, we canceled our half board and ate somewhere else.

Vi är mer än nöjda, reste med barn som är 8 och 11 och allt var perfekt. Fint område med massor av pooler, grönytor, restauranger etc. Ligger precis vid stranden bara en kort trappa ner så är man på stranden. Supermarket på området.

Agreable d’avoir des animations estivales pendant les vacances de la toussaint.

Sehr schönes Hotel mit sehr schönen Außenanlagen. Das Essen ist top, hier muss man Halbpension buchen. Idealer Standort, um Ausflüge zu unternehmen.

Great job

Ideal resort for a short break and longer, several dining options both within the complex and also locally. Very friendly staff and very good accommodation

Sehr schöne Anlage mit vielen Pools, schöner Strand über Treppen direkt von Hotelanlage erreichbar. Gute Restaurants. Appartements erwas ins Alter gekommen, Badezimmer sanierungsbedürftig. So st gut und zweckmässig eingerichtet, Küche gut eingerichtet zum Kochen; Toaster, Mikrowelle und grosser Kühlschrank vorhanden. Sehr nettes, freundliches Personal!

Great place nice views

Amazing place, fantastic room with huge balcony. Would recommend for any families

Awesome pool and beach. Went with two kids and we all had a blast