Rooms at Hacienda Suites Loreto are about what you’d expect from a 2-star hotel. Nothing fancy, but adequate. Beds are very comfortable and rooms are cleaned daily. Our room had no refrigerator, but more “delux” rooms did. We had to request our AC be re-programmed to cool lower than 78 degrees. Staff friendly, but some spoke little English. Daily breakfast was excellent. Pool and outdoor areas were nice with plenty of seating and shade. Rooftop installation of solar panels made afternoon naps impossible.

We stayed for just one night before flying the next day. The room was spacious and clean. The courtyard and pool were lovely. We enjoyed the pool bar. Breakfast was delicious. Everyone was very nice and friendly. Easy walk to the main plaza. Would recommend to anyone looking for a nice hotel at a reasonable price.

No towel racks in the bathroom, kleenex or hairdryer. Only two tiny bars of soap. The floor was dirty. Barking dogs every night kept us awake. The breakfast was marginal. Tang like substance for juice. Off brand herbal tea and no black tea. I asked for bottled water at the front desk and was told I had to wait until after 9 am. The hotel is a 20 minute walk into town. Internet kept going down. The setting is nice but hardly worth $200/night. I do not recommend staying here.

The room was in good condition and the staff seemed courteous and helpful

Room had bad ventilation. Roof construction was noisy all day. Room and 2nd floor had no WiFi. Common area around pool was nice. Breakfast was ok.

Very insecure. No deadbolt lock, no chain or bar on inside of door. Open gate along public street just down from room. Door was old wood and you could see daylight thru the cracks in the panels. No phone to call front desk in case of emergency or problem. Really didn’t feel safe at all!!

The staff was courteous and helpful.

Room was cleaned and big. Very thin walls, can hear the next door Rooms. The room above me they kept moving chairs which you can hear. Breakfast buffet was okay, no meat products on the menu. The WiFi is only in common areas not in the room. No safes or refrigerator in the room.

La habitaciones muy grandes y espaciosa. Muy bien ubicadas. El hotel es muy bonito, lo malo muchas abejas en el desayuno y grillos en la noche. Para mi que me gusta la naturaleza pasa, pero para mi familia no les gusto eso.

The bathroom was clean but in poor repair. Old shower with poor water pressure, no plug for the sink - just an open pipe and water damage on the walls. Doves kept us awake starting in the early morning. Location is not the best for first time in Loreto. It is far from most restaurants and the Malecon. Food and staff at the included breakfast was excellent. And the pool is clean and warm inviting swimming in January.

The hotel looks fine but the photos online are deceptive. The wifi was really bad, and after multiple attempts they offered us to change our room at 12 midnight, really?? It’s better to chose a hotel near the restaurant area, because this hotel or area doesn’t really offer anything more than a room.

Rooms were clean, staff were friendly and helpful. Lupita at front desk was very helpful and accommodating. Hotel was conventionally located across the street. Highly recommend

Bon rapport qualité prix mais chambre sombre et vieille. Hotel mal placé. Petit dejeuner quelconque.

Yes

My stay at this hotel was outstanding. The staff was warm and professional, the room was spotless and comfortable, and every detail—from the food to the overall atmosphere—was exceptional. A truly welcoming place that exceeded my expectations. Highly recommended.

The staff were all very nice and helpful. The room was clean and the breakfast each morning was excellent!

Yes

Clean rooms and wonderful staff, short walk to the Centro.

Súper amables y buen servicio

Excelente hotel y servicio