A solid choice when in Mumbai, great location and good value. Exceptional service by the staff.

The service at this hotel is excellent, really well ran, great food and lovely staff whp cannot do enough for you. The view on the beach from the restaurant and bar sets this place apart from the rest. Highly recommended 🙏

Not good at all not worth it for price

Ok hotel not worth the price you pay

Staff were very friendly. And kind. Much appreciated.

Location is good

Very good stay well woth the money No negative comments

Room was small but decent. The location is good. Room service was was quite lacking.

Excellent

Not worth the cost..Staff try to help their best, it's because of them it is manageable to stay there.

Have been here 3 times now. Beachfront location excellent.

The beach and the restaurant was nice and the staff was really nice. The room was clean.

Right on Juhu beach. Very helpful staff. No issues

The best thing about Citizen Hotel is its location—right by Juhu Beach, with easy access to transport and walks along the shore. The rooms are dated but very clean, with air conditioning and fans. However, the furniture feels old-school. Breakfast was overpriced with limited options, and the staff inside weren’t friendly or helpful—mostly indifferent and rarely smiled. On the other hand, the outside staff, including security, were lovely and always greeted guests warmly. The hotel wasn’t very accommodating, refusing to store bags and hesitating to reheat food since there are no microwaves in the rooms. Overall, decent for location but lacking in service and hospitality.

Honestly, the rooms and bathrooms have seen better days. However, and it’s a BIG however, I would definitely stay again. The restaurant, with it’s terrace overlooking the beach is really excellent. Skip the continental options, the Indian food is superb. Also, the staff, and especially the young folk serving in the restaurant are lovely: sweet and helpful. Breakfast, watching the waves roll in on Juhu beach, is a memorable experience.

Great place

Average.

A reasonably priced hotel. Comfortable. Situated on the beach. Rooms a little small but perfectly sufficient. Staff very pleasant and helpful. Short easy walk to street food markets and ordinary restaurants.

We had a short stay before our flight to Toronto. It is a great location by the beach, in a nice neighborhood. The room was nice and clean with all amenities. The staff was very courteous and helpful. No complaints at all.

It was clean, but apart from the new 'patio' area, it's very dated. It is quiet for Mumbai.