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Standards good as always

Room spotless, staff worked really hard to make our stay enjoyable.

Disappointing that room service had a hidden "tray charge" not detailed on the menu or room welcome letter. This was the only standout difference to other similar quality hotel brands where this is not a charge (or at least quoted on menu prices). Other than this, was a great stay.

Clean spacious room, helpful reception staff, good amenities. Have stayed here several times, never been let down. Y

As always staff very helpful and polite. Room clean and hotel ideally located close to town and railway station.

I left a pair of earphones in my room, and the staff were extremely helpful and accommodating in arranging for them to be posted back to me.

Room was clean. Breakfast was good

All wonderful

As always another great stay.

Great location, very clean staff always helpful

Staff very helful

Staff were lovely. Accomodating with an early check in. Buffet breakfast was exceptional.

Location

Staff perfect as usual. The bed in 605 was absolutely horrendous. Uncomfortable and very hard. We have never had such an uncomfortable bed in all the years we have been staying there. Not happy at all

The room had a lovely lay out in it. The reception was so festive and warm. Excellent having parking as well.

The room was clean and comfortable

Tip Top service and clean well presented hotel

The room was very clean the very comfortable the breakfast was plentiful and the staff very friendly. First class.

Clean room, friendly staff. Central location