Generally excellent, except bathroom, which has neither shower boothnor bathtub.

Rooms are large and clean. Staff courteous.

Amazing stay

Nice stay

Ottima camera immersa in un giardino lussureggiante. Personale impeccabile. Cucina ottima.

Vi fick en jättefin vistelse på hotellet. Vårt rum motsvarande helt bilderna och det var underbart att ha toalett och dusch utomhus. Den lilla poolen är en just en liten pool men väldigt fin. Vi njöt av den underbara stora poolen som var både vacker och skön. Det fanns bra Mat och service runt hotellet också och det var enkelt att ta sig vidare ut i staden.

Welcoming, understated luxury. The estate is an oasis giving peace and relaxation after temple and cultural visits.

Outstanding staffs, always helpful and have strong interpersonal skill.

All good

Great staff amazing property

Staying at Heritage Madurai was the highlight of my trip — truly the best and only best part of my Madurai visit! From the moment I arrived, every single staff member was exceptionally warm, kind, and hospitable. You can genuinely feel how much they care about their guests — it’s that kind of old-school hospitality that makes you feel right at home. The property itself is absolutely stunning — beautifully maintained, immaculately clean, and surrounded by endless greenery. Even though Madurai can be quite hot, the resort feels like a lush green forest that instantly cools your mind and soul. The rooms are spotless, spacious, and thoughtfully designed, blending modern comfort with traditional charm. Every corner of this place radiates peace — from the stone pathways shaded by trees to the calm, earthy tones that make you forget you’re anywhere near a city. It’s a world of its own — serene, refreshing, and so beautifully kept.

Excellent traditional style property with exceptional service by staff. Highly recommend and would like to stay again for sure

Villa avec piscine privée magnifique, spacieuse et confortable. Service au restaurant très attentionné et chaleureux.

Not a new property that we stay, however the increase is only in tarriff but all remain the same, dirty sofa ,which we requested to clean as previous visitor left it dirty, Despite ordering food to be delivered 90 minutes in advance arrived 30 minutes late. The plunge pool bottom is very soiled and unclean, mosquito bite left me without sleep whole night,went for a nice experience at big tarriff , but I got only the above, lots of improvement required, this property can be better.

Place is amazing. Bed is poor. Too much external noice. Service and staff were excellent.

Je recommande. Personnel très attentionné!

Great, clean rooms with great staff and food.

Excellent ambience

I stayed 24-25. When I booked through kayak, I Expedia booked me for 24-25. How can you book me hotel on day of 25th for 24th. May be Expedia confused because 25th India is 24th in USA. Called to change date to 25-26, but. O inventory left. Ask for refund no refund yet they say they will email hotel. I booked room for 24-25 through different company same hotel, why would I book room again for same day.

Le meilleurs hôtel qui existe dans le coin. Le service impeccable de tres grande chambres mais surtout un environnement exceptionnel avec de vaste jardin tres bien entretenu. Nous avons décider de prolonger nitre sejour et "upgraded : la suite de luxe vers une pkus grandes encore avec piscine dans notre villa