Generally excellent, except bathroom, which has neither shower boothnor bathtub.

It is hard to find a luxury hotel with so many trees in center of madurai. The architecture is great and very good for family. Swimming pool was perfect and very clean.

Nice property and a great experience

The staff in every department has been phenomenal. Props to Monica for a smiling service. The F&B entire staff made my stay a memorable.

The hotel was clean and the rooms were in good condition The towels can use a refresh The food was excellent the staff in the dining room were very friendly Travelled with children who enjoyed the pool We had an early checkout The hotel was very kind to pack a take away breakfast It was a very kind and thoughtful gesture We found the coffee barista a most pleasant and friendly and polite lady The filter coffee was excellent

Just wow

Wonderful location aesthetics and family friendly.

Awesome serene getaway from the urban chaps People at the restaurant were friendly and efficient Special shoutout to Monica with bright smile and Seethalaxman

Good stay

Hotel is really very good, clean, i suggest to everyone if planning to visit madurai only staying place is heritage madurai. Great experience, love the place, specially best for families, also good for destination wedding.

Great all round,very peaceful place to relax,will visit again

Charming, cottage-style rooms with plenty of character, though not the most convenient in layout. The air conditioning was inefficient at times, which made the stay a bit uncomfortable. On the bright side, the restaurant was excellent, with very courteous staff who made dining a pleasure. We only stayed one night, but it’s the kind of place where a longer stay would have been enjoyable.

Breakfast was wonderful

A handsome hotel, only topped by its very helpful staff and enjoyable pool. The hotel is an oasis of calm in very hectic Madurai.

A very handsome hotel, offering a nice respite from the bustle of Madurai. The staff was friendly and helpful, the morning buffet offered a varied menu and the grounds were beautiful.

It was pleasant and comfortable

I have stayed here a few years ago, however, this property now needs a renovation. Everything here looks rundown and I would not be staying here again if changes are not made.

Service is slow. Sometimes you have to call couple of times. Otherwise, the staff is courteous and very friendly. The way they care makes up for the lack

Perfect hotel as oasis in the city- beautiful food and staff very courteous and helpful. Room was huge with all amenities- highly recommend!

A dream destination. Exceptional architecture (Geoffrey Bawa), two hundred years old trees, privacy, exquisite cuisine, and attentive, friendly staff. A refuge in a bustling city. Simply wonderful.