What a great hotel in a wonderful location by the sea. This is the 17th Parador we have stayed in and is the best for service by far! Despite being incredibly busy on the last Sunday in May, the Patador de Baiona team were great from the moment we arrived to the minute we left, two days later. The receptionist and porter were really helpful, as my wife is disabled and got us conveniently parked and safely to our comfortable and well appointed room, with a fantastic shower and bathroom and a great view over the castle walls to a nearby sandy and rocky beach. Silvea in the bar was helpful and friendly from our first visit to our last. The breakfast team were fantastic, despite being incredibly busy on both mornings, Veronica welcomed is and quickly found us a table, as she did with a smile and chat with everybody else! We were only there for a minute or two and Govi was thete to offer us tea or coffee and then take our order for eggs etc - the whole team could be seen working together to make sure everyone had a nice breakfast! What an example for many of the other Paradores, where you have to seek out someone to let you into the breakfast room and then beg them for tea or eggs etc... The swimming pool opened on the second day we stayed and was efficiently staffed with nice yellow towels and a helpful attendant who sorted out the large umbrellas and kept a watchful eye on the large, very pleasant and spotlessly clean pool. An altogether brilliant stay, thanks to all involved!

Hotel é bonito e amplo, porem as acomodacoes ja estao precisando de manutencao. Quartos amplos, mas sao antigos. Mofo na parede do quarto proximo ao banheiro. Moveis descascando. Cama otima. Cafe da manha farto, porem os itens nao sao tao saborosos. Localizaçao fantastica com vista incrivel. O hotel é sede de eventos e convencoes. Qdo chegamos, estava tao cheio que nao tinja estacionamento disponivel, apesar de enorme.

I stayed at the Parador de Baiona for two nights expecting the premium tier of hospitality and rest that the Parador network explicitly brands itself on. Instead, my stay was a series of compounding failures, culminating in a shocking lack of professional service recovery. My first night was disrupted until 1:00 AM by unruly guests due to a total lack of quiet-hour enforcement. My second night featured a massive radio event right outside the window. While the front desk reception team was very kind and proactively changed my room to remedy the noise, my new room on the morning of check-out had a completely non-functioning shower and hairdryer. When I brought this fundamental infrastructure failure to the attention of the on-site manager, Jesus, his response was adversarial and entirely unacceptable for a four-star hotel. Rather than taking accountability for the lack of a basic necessity like a working shower, he defensively insinuated that I had broken the fixture myself and asserted that it was “impossible” for housekeeping to verify all room appliances. He dismissed the issue entirely, offering a nominal dinner discount, and his aggressive, unhelpful attitude left me in visible tears at the front desk. While the general reception staff was wonderful, the local management’s behaviour was appalling. A functioning shower is a baseline expectation for any lodging, let alone a luxury tier establishment. I left this property exhausted, distressed, and deeply disappointed.

A localização do Parador é espetacular. A equipe muito simpática, o café da manhã ótimo e as acomodações, excelentes. Super recomendo! ! !

Café da manhã maravilhoso! Quarto com vista para o mar! Funcionários super atenciosos! Limpeza muito boa. O lugar é lindo. Uma dos melhores finais de semana que tive.

Posizione spettacolare

Absolutely beautiful property, iconic and a must stay! It was just so disappointing that our lunch meals and service were the worst I have ever experienced from such a quality hotel. All the food was just slapped on the plate, absolutely no presentation, club sandwiches were soggy and tasteless, hamburger was raw and had to be returned, no apologies, had to ask the waiter for more wine. Really think that management need to be more onto this, give this beautiful place the respect that it deserves!

One of the most extraordinary hotels I’ve ever stayed in. Simply devine in every aspect and the price of under $200 US was insane. Must be considered one of the 10 best hotels in Europe.

Ubicación inmejorable

Café da manhã maravilhoso Vista encantadora Recebemos um upgrade surpresa que foi maravilhoso

Amazing stay to start my Camino walk. The hotel is beautiful with amazing views and helpful staff. Breakfast was superb with many choices. The location was within walking distance to shops and restaurants. Would definitely stay again!

Fantastic location!

Todo perfecto, un parador de ensueño

Dejlig morgenmadsbuffet

Tolles, sauberes Zimmer mit riesigem Bad. Sehr freundliche und hilfsbereite Mitarbeiter. Parkplatz direkt am Hotel.

Agradable

Camas incómodas

Lugar maravilhoso

Well located … beautiful place

Personal muy amable y el lugar precioso