청소 상태가 조금 미흡했다. 샴푸 등 리필이 전혀 되지 않아서 조금 불편했다

다리미와 다림다이가 노후화 돼서 교체가 필요함

방 청결 및 서비스 모두 훌륭했습니다. 공항무료셔틀과 조식도 무료라 가성비가 좋았습니다. 근처에 조그만 식당들도 있어 식사해결도 편리했습니다.

댈러스 갈때마다 들르는 호텔이에요. 잘 관리되고 깔끔하게 정돈 된 객실과 적당히 갖춰진 조식 조용한 주변때문에 늘 이곳을 선택합니다.

공항에서 가까워서 셔틀을 이용할수 있어서 좋았어요.내부가 깔끔하게 잘 정돈돼 있고 근처에 걸어가면 간단하게 식사할 수 있는 곳도 있어 편하고 조식도 맛있었어요 .전체적으로 만족스런 숙박이었어요.

Dinner dining was nearby, as was entertainment. Breakfast was incredible, there were so many options to choose from, and it was delicious. I would have liked to have had real oatmeal, instead of instant, but I loved having real plates, glasses, bowls, and silverware. We would definitely stay there again. The highlight for me was the lovely young lady at the front desk, Kiara, she made my day. She was so friendly and helpful. I'm so glad I chose to stay there. I wish we could have stayed longer. Thanks, Debbie

They are always the very Best!! very customer service friendly, will upgrade your room without asking You, Nothing is ever an issue! They make things happen with a smile and always super friendly! Love them there!

I booked this hotel, literally as a last-minute resort for a family trip for my children and myself, and I'm SO glad I did. The receptionist, Kiara, was so hospitable upon check-in and throughout our stay, as was two other gentlemen that were present at varying intervals. As far as cleanliness, the hotel, including the lobby and rooms were spotless. We did have a mishap with one of the elevators when we arrived, but opted to use the stairs for a bit, until the lift was serviced. The shuttle was also a major convenience, offering drop off and pick up service to and from the airport and many locations in the surrounding area. The rooms were very modern, and the amenities were perfect. The kids and I agree...we would definitely stay here again!

Old and dirty

The staff seem like family. I was welcomed by everyone and felt so safe thank you

No air conditioning! It's 6 am and 78 degrees in my room! The staff doesn't care. Apparently it's been an issue in a lot of the rooms for over a year, but it hasn't been repaired. Also there's a constant smell of mold throughout the hotel, especially in the hallways, but also in the room. Public areas look great and are cool, but not the rooms.

I always stay at this Element when I have to come the DFW area for work. The staff are always nice and the happy hour at the end of the day is alwways great and accommodating. One time, I came back to the hote tired from a long day and I saw that I had just missed happy hour because the bartender was already packing up. But when he saw me, he pulled out two cold beers for me to take up to my room to enjoy. The location is also great because it's close to the major highways, near good food (and variety of choices) and also close to the airport. Highly recommend it!

Everything was good!

Our room was big but gross. We didn't even want to sit on the couch, hair in the shower (not just a little), dirty floors and baseboards, just yuck. The hotel was not full and we had a connecting room. First of all, the lock was not locked and second, they put someone in the room around 11pm that was so loud and obnoxious that we didn't get any sleep, even with the door to bedroom closed. The surrounding around was not walkable and the "airport" hotel was not close to the airport. Won't stay again. The employees were nice and helpful.

Very clesn

Nice room

Needs attention to details in the paint and overall conditions.

There was an unpleasant smell throughout the place. No one at the front desk at 6:30am, needed info for airport shuttle. Found out desk clerk was driver for shuttle so he was gone from front desk, No one was there to take over. Just seemed a bit strange.

Excelente place

Nice staff