The Ac's filter was filled with lint no cold air the fridge was not cold only 1 towel 4 guests the room smelt musky and the best part was the day b4 we were set to arrive they said they may not be able to accommodate us with no compensation but after we complained to hotels.com it was solved .

The property is definitely past its best before date. Room was okay, but there was litter on the stairs and around the rooms outside.

Let us check in early and upgraded us to a jacuzzi suite without us knowing which was truly the highlight of our trip! Great location with a BOGO50 coupon to the restaurant across the street. Overall fasntastic experience

This is always a "I need a night off" stay with the huge jacuzzi.

A non smoking room is really smoking room. Spend a few extra dollars for a better place to stay. The blankets smelt of smoke. Wouldn’t stay there again.

Everything i needed,staff very friendly and accommodating

Room is very clean and smells fresh, i was really happy with their amenities as well.

It well worth it for the price

Terrible

Staff very courteous, rooms as I expected

Very basic but good location and comfortable.

We loved the large room. Also, being able to have our dog was a help. We stayed on our way and back from our vacation. We would stay again.

Power went out when blow dryer and A/C plugged in but staff was not familiar with how to flip breaker. Smelled like old smoking room. 4 people in room with 1 bottle shampoo and couple towels. Needed to go to front desk few times for necessities. Parking stalls meant for small cars. Not ideal for trucks

The rooms smell like cigarettes, it’s dirty and when I had a shower the smoke alarm went on gf while showering. The over powering smell of air freshener to mask the smell is disgusting. Tried to use the air conditioner but it was so loud I couldn’t use it. Weird smell coming out of that as well the hallway I had to walk down is not lit up at all and I was stuck in the back corner of the hotel a little sketchy for a women to be alone walking

3rd floor no elevator.

Parking and amount of deposit and difficulty in returning it plus the unsafe environment in area

Nice room.

Friendly staff. Clean room. Very basic.

I had booked 5 rooms for my team for a tournament up in Kamloops about a month or so before, maybe earlier. I all of a sudden get a call on the Monday of the week we leave ( for the September long weekend ) saying that they had to cancel all the rooms except one due to a flood in the rooms. I show up Thursday for check-in for our one room and ask the front desk how repairs are going, and she had no idea what I was talking about. Soon to be found out later, that the rooms were all sold out and there were no rooms damaged. This put 6 of my players out of accommodation days before a long weekend. I will be escalating this for sure.

Very nice place, jacuzzi room was amazing, staff was great. Would definitely stay there again!