We are a retired American couple with some prior experience at all levels of hotels in India. This beautiful place, with diverse sizes and views in the rooms, has a perfect location and attentive, considerate staff. The owner/manager is on his toes at all times, attempting to meet the needs and wishes of all guests. Breakfast included, all meals are available; food choices somewhat limited in number, but of very high quality, Indian and Keralese specialties with every effort made to please American wishes. Dining room is small, cozy, friendly; room service available. Wi-fi is available but could not handle my MAC computer; this problem should be solved (all over India) soon. Manager can handle local tour arrangements (tea plantations, Kathakali Dancers, day and hourly taxis, etc.) Discuss which room you want before reserving; the sizes, views, conveniences vary. Particularly caters to "honeymooners" .