Kind man at the reception

very good. perfect

So so~ There was no parking place, but street parking was possible. Location is good. Breakfast was so so.

Excellent

An absolutely beautiful hotel with a lovely breakfast and excellent staff in a perfect location to both see Syracuse and Ortigia

Good hotel. No complaints. Very conveniently located. Bathroom had a slight smell of mildew. Would stay there again. Very easy to access the city by foot from there and staff was nice.

Colazione abbondante,

Camera e bagno pulitissimo, letto comodo. Colazione con ricco buffet sole e salato di ottima qualità. Personale gentilissimo e molto professionale. Posizione strategica con possibilità di parcheggio. Struttura consigliata.

キッチン担当の方はとてもフレンドルーで英語も上手でした。

Breakfast menu fine. The air conditions was great. The front desk staff was uninterested and not interested in welcoming anyone.

Perfect place to have great time in Syrakusa!

good

Great location, easy walk to all the sights in Siracusa and Ortigia. Spacious room with a Balcony overlooking the main street. Reception and Breakfast staff helpful and friendly.

All of the staff were wonderful - kind, helpful and welcoming from the moment we arrived. A special mention must go to the glamorous young woman on reception with the most incredible eyeliner. She was so friendly and approachable, and her English was fantastic (certainly far better than my very basic, poorly spoken Italian 😅). Sadly, I didn't catch her name, but I hope she recognises herself. When we arrived, she kindly checked with another member of staff to see if our rooms were ready, luckily we were able to check in early. She then showed us our location on a local area map and gave us excellent recommendations on where to eat, drink, and visit, along with helpful tips on how to get around. On our last evening she was more than happy to arrange a taxi to the airport for us the following morning, which was greatly appreciated. The rooms were very clean and spacious, with fully working air conditioning. One of the rooms also had a small balcony, which was a lovely added touch. ( The road can be a little loud if you have the window open but we wore earplugs at night so no problem for us). The breakfast buffet offered a wide variety of options, including pastries, fruit and yoghurt, cereal, bacon and eggs, olives, cheeses, sun-dried tomatoes, and more - plenty of choice for me as a vegetarian. We would highly recommend the Grande Albergo Alfeo and would happily stay here again. Thanks again from Leanne, Freya & Louise.

A lovely grand hotel with smart, super friendly staff, excellent daily room servicing and a really nice buffet breakfast. Really good value for money with a luxury experience. Great location too with loads of places on your doorstep.

I would not agree with the 4 star rating. This hotel is centrally located just outside Ortiga old town, the breakfast was good and the rooms were spacious but that is where the positives end. The hotel is tired with peeling paint in places throughout. The patio area in front of the main doors is now used to store garbage and recycling. There is no bar or restaurant despite what the website states. The experience was like a B&B. The central open-air patio has plastic furniture but without any cushions so you cannot comfortably relax anywhere but your room. I tried sitting there but it seems to be used just as a smoking location for visitors. The rooms appear to have central aircon but we were told it was not operational so the room temp was +25c by mid afternoon making sleeping very difficult. Due to the location right on the main road it is too noisy to open the windows. Very disappointing experience and would not stay again.

Mycket bra läge mellan centralstationen och Ortigia. Trevligt hotell.

Utmärkt frukost. Vänlig personal. Rent och ombonat rum med sköna sängar. Dock ingen egen parkering, utan man fick själv leta upp p-plats i närheten, vilket ändå gick ganska lätt.

Room clean, Staff was great, all things fine exept there was NO bar open

Excelente desayuno y atención, el lugar impecable y muy bien ubicado