The hotel was lovely and met all our needs. The food was great and the beds super comfy . The only problem to me was the overbearing air freshener which they seem to pump out throughout the hotel . It was far too strong for me ( migraine sufferer). Fortunately it did not smell in my room .

Lovely hotel near the Malverns and close to a railway station from where regular direct trains run to Hereford, Ledbury, Malvern and Worcester- handy for day trips. Offered help with luggage on arrival. Room spacious, but some units could do with refresh. Breakfast could be better, with fruit only offered as an alternative to cooked, rather than as well as. Decent cooked to order options though. For dinner, good selection of meats from local farm. The pastry on my pie was overly hard albeit contents very good, and veg could have been cooked better. Pleasant modern bar next to the restaurant. Overall, a pleasant stay and the Malvern Hills are great for a walk with wonderful views in all directions.

Wonderful rooms, lovely staff and food in the restaurant was delicious

Lovely hotel. Nice large room with views to the Malverns. Quiet. Food was absolutely excellent, both breakfast and dinner. Very smart, attentive staff. Would highly recommend this place.

Room number one, advertised as “superior with garden views “. No garden views, just the road to the railway station, wc flush not working, had to borrow a bucket from staff to flush toilet, spacious room but very “tired”. Wouldn’t stay here again

Visited during major refurbishment so few other guests, look forward to returning when remodel is complete.

Very friendly people, great breakfast Would recommend

A nice, clean hotel. Very quiet and peaceful. Friendly and approachable staff. Meals were very generous, filling and delicious! Breakfast was a mix of continental and cooked so it set us up for the day. Would love to come back.

Food was lovely. Room was really nice however the heating was on all the time and could not sleep well due to this.

Beautiful Tudor hotel with very friendly staff. Great food. Lovely room and ensuite. Highly recommended

A proper country retreat. Warm and welcoming - I honestly felt like a bit of a VIP during my stay. The team sorted a room change for me without any fuss and even arranged a late checkout, which made everything so much easier. The place was spotlessly clean and comfortable. The food and drink were top-notch, especially the produce from the owners’ farm. The staff were first rate throughout: friendly, helpful, and genuinely thoughtful. It made the whole experience feel personal rather than just another work trip. In fact, I enjoyed my stay so much that I’m already planning to come back for a weekend break with my wife, not just for work.

Clean, tidy fresh. They are redecorating and upgrading the hotel but it didn’t interfere with the enjoyment. Friendly staff and a well cooked breakfast. Very comfortable nights sleep

OK although vital things such as hairdrier and tv remote control were missing.

Perfect base for an overnight stay, lots of lovely walks. The breakfast was cooked to order with lots of choice. Very good.

Lovely hotel with a good bar and very reasonable dinner menu. Breakfast was first rate.

Great staff, good food, good location

Food and staff were excellent. However, the hotel was let down by the musty smell in the public areas and the cleanliness of the bathroom, which was not good. No fridge or air con. The hotel was over priced for the accommodation offered.

Nice hotel and room was very nice, good breakfast and dinner was reasonably good too. No elevator was a bit of a problem with the bags, though we did get help when we checked in to get them up two flights of stairs. Internet was very poor, seems they had just changed providers and were having issues

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Very welcoming & friendly staff nothing too much trouble…..we were travelling with dogs & they were made welcome too 👌