Je werd slecht te woord gestaan, er werd niets uitgelegd bij de check in. Kamer was niet wat we geboekt hadden. Hotel wilde niet helpen met klachten

The reception staff was very rude. Taking into account they are in the hospitality business, this attitude was the first in our extensive experience. We had a delayed itinerary and arrived to the hotel around 22:30 hoping that the statement on the website stayed true: "If you arrive before breakfast service begins, you can order a packed lunch to go, and if your arrival is after the dinner service has closed, we can provide a cold supper upon request." The reception lady just said everything is closed, everything around the facilities also. There was not a sight attempt to help the tired customers - provide alternative, ideas, compassion. Nothing. She was in fact quite annoyed with our presence in the hotel.

....... ............mmmmmm

This was a wonderful night's stay. The staff are friendly, very helpful and multilingual. We had our cats with us and staff stored our elderly cat's medication in the kitchen refrigerator and ice packs in freezer. The hotel has an underground parking which we used for an additional fee, which made carrying the cats and cat paraphernalia up to the room. The hotel's restaurant stayed open late and the food was good.

Bon hotel mais oreillers trop plats à mon goût. Petit dejeuner excellent

Chambre très bien Très bon petit déjeuner

Ideal hotel for an overnight stay if travelling North to Santander. Dog friendly rooms, outdoor spaces for a drink and food if weather is warm. Also able to have food in a separate area if you are with your dog.

The elevators seemed a little dated, but the room was very nice and felt the appropriate value for the cost. The bar/resturant was ok, but again seemed a little dated. Overall, the hotel is nice, a little bit from the main downtown. Parking was the BEST I've seen in space, plenty of space and I didn't feel like I would hit my car against some wall or something versus the downtown parking garages. and there was always plenty of spaces, never had to worry about a full lot.

Schone kamer en vriendelijk personeel

El desayuno era buffet, pequeño pero completo. Lo unico malo es que en los alrededores no hay nada y necesitas el coche para cualquier cosa

The broadband was no good i had to use my hot spot on my phone. The hotel was noisy. It was a good hotel at one time but not any more. Prices went up the service went down. I won't be staying there anymore

Sin mengua de los excelentes expresados, dos sillas en lugar de una en la habitación nos hubiese sido de utilidad. Saludos

Si vas a trabajar por los alrededores de Burgos es muy buena opcion y no quieres ir al centro. Se aparca facil y tiene gimnasio

Chambre très calme et literie impeccables Personnel au top Petit déjeuner excellent et très complet tant en sucré que salé :patisseries diverses, légumes grillés ( champignons, courgettes), charcuteries diverses, oeufs brouillés et au plat, pains divers, fruits coupés, lait de vache et lait végétal, céréales........ Parking très accessible et éclairé tte la nuit

Bra rum, hjälpsam personal, husdjursvänligt

Amazing stay for a one night stop, chose renovated room and it was lovely, clean, comfortable. Parking easy and kiosk/ cafe and restaurant on site if needed. Staff exceptional, wonderful young lady at reception.

All the rooms are nice, but we splurged on a suite with a 3 person hot tub! It would be at least $500 per night in the city. They even gave us a bath bomb! We had robes and slippers and felt famous. Other hotels do this, but not for the price we paid. The restaurant was good with a great wait staff. The beds are super comfortable and the linens top notch. Definitely stay here! Parking is ample and free.

Petit déjeuner complet

Das Hotel ist sehr haustierfreundlich. Wir hatten auf unserem Zimmer eine Schlafmatte, Näpfe und sogar Leckerlies für unseren Hund. Man muss zwar auch einen Aufschlag mit Hund zahlen, aber in den meisten anderen Hotels bekommt man für die Mehrkosten keine zusätzliche Leistung. Man hätte auch in einem separaten Raum mit Hund essen können. Für eine Gassirunde am Abend und am Morgen gibt es auch genügend Grünfläche um das Hotel herum.

Estancia perfecta. Buena limpieza y comodidad de las camas. Ideal para descansar.