Wonderful staff, lovely hotel, great room

Sperrin suite was dated, showed signs of disrepair, the bathroom looked new but had very bad black mould around the shower tray, the windows were coated with a film for I presume privacy but that meant you could not look out which for a 2nd floor room was pointless, the coffee machine was broken, evening meal and breakfast was poor quality. Staff were all friendly though

Breakfast very good /staff very helpful / room very clean

Room clean. Staff very cheerful and polite. Plenty of parking space.

Great

Recently redecorated room with very comfortable bed and well presented bathroom Lovely staff and the breakfast was exceptional

Very nice new room, lovely hotel

Quick stay for work, hotel was lovely.

Nice hotel.

Staff were very friendly and the room was clean and comfortable

Courteous, unobtrusive staff. Clean, comfortable...we had all that we needed. Excellent breakfasts, served quickly and without fuss.

The bed was comfortable, room was clean.

Colazione e gentilezza reception

Room clean and staff very helpful

Clean room. Pleasant staff.nice touch in room for my birthday celebrations. Thank you

Really spacious family room - comfy beds and super clean. Friendly staff. Great food options for kids.

Yes

Well looked after

The room was fantastic, the river suit. Large bath, king size bed plenty of space. Had a meal in the restaurant fantastic food, topped off with a couple of coctails and some live music. Had a good sleep, bed a bit firm for me but wouldnt put me off coming back. Breakfast was help yourself continental and fried food. Any special requests you just had to ask. The staff from front desk to bar, housekeeping and restaurant we're all fantastic. Hard to believe this is only a three star hotel, will definitely be back.

Room was clean, however trying to run a bath, the shower kept running water as well, no matter how we tried to stop it. Evidence of black mould on the tiles/grout in the bathroom as well. The extractor fan in the bathroom was very noisy. The kettle could do with being replaced as it's seen better days. The wardrobe doors didn't close properly/very well. The beds were a bit creaky with any movement. The staff were courteous and friendly especially in the restaurant. Breakfast and evening meal were both good. Despite the above issues, we would stay again at this hotel.