8.0
매우 좋음
리뷰 112개
청결

8.2

편안함

8.4

위치

7.0

서비스

8.0

실제 이용 고객 리뷰 Hotel Isla de la Garena

페이지당 리뷰 수
20
40
상위 리뷰
Elena
icon-출장
출장
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Nos encantó, esperamos que sea nuestro hotel de confianza en Madrid
Alberto C
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Great staff, ample parking, clean, good location within 15 minutes of MAD airport.
vanessa
icon-친구 및 가족
친구 및 가족
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Nice pool .. very comfortable rooms
NICOLAS
icon-출장
출장
8.0
/10
19주 전에 리뷰함

Hotels.com verified review

Convenient
Jérôme
icon-출장
출장
8.0
/10
22주 전에 리뷰함

Hotels.com verified review

Hotel assez bien dans l'ensemble mais plutôt vieillot.
tewodros
8.0
/10
26주 전에 리뷰함

Expedia Group verified review

Lamentablemente el último día en él desayuno el revuelto de huevo estaba oliendo muy mal. En los baños no pone escobillas para el bater Es muy importante en un habitación donde estén más de dos personas La tranquilidad y la piscina y las personas q están en barbacoa la chica es muy amable trabajadora
william and beatrice
2.0
/10
33주 전에 리뷰함

Hotels.com verified review

Very disappointing. We were moved rooms without telling us while we were out. Restaurant awful, no choice for evening meal, breakfast was extremely poor, no clean tables, no bread, orange juice, no cereal or milk or tea available. Under staffed and not interested in helping. Swimming pool was over run with 20 footballing teen age boys diving/ jumping into pool. They weren’t being controlled by hotel staff. So noisy we had to abandon our sun beds. Very badly run hotel, which is never 4 star ( maybe 2 star at best). Reception staff didn’t answer the phone and couldn’t help with our complaints.
자세히 읽기
william and beatrice
4.0
/10
33주 전에 리뷰함

Hotels.com verified review

Very dark and dingy hotel first impressions not good check in was extremely slow as only one person on duty -had booked a premium pool access room which if it was premium would hate to see the rest ,the bed groaned and creaked when you sat on it or tried to turn over while trying to sleep and again it was very dark although amenities were clean enough and air con efficient breakfast was poor not many choices and no tea only coffee supplied-we had booked for 2 nights on 2 separate bookings but were unaware that we were required to change rooms for the 2nd night as apparently it was more expensive for the second night as it was only a premium not pool access so while we were out sightseeing the staff packed up all our stuff into our luggage and in bags and moved all our belongings to a room on the 3rd floor but still premium apparently at least the bed didn’t groan or creak.To crown it all about 20 young footballers were also staying at the hotel and both nights made a nuisance of themselves jumping and diving into the pool despite being warned on numerous occasions not to -other guests were also not happy with their antics and left the pool area too.Some of their language was inappropriate also.Would not stay at or recommend this hotel to anyone
자세히 읽기
Mark
8.0
/10
37주 전에 리뷰함

Hotels.com verified review

Perfectly adequate for us, passing through en route to Santander. Industrial area at weekend, so very quiet. The staff were helpful and friendly
Tatiana
6.0
/10
40주 전에 리뷰함

Expedia Group verified review

Although the property is updated,
Dante
icon-친구 및 가족
친구 및 가족
10.0
/10
41주 전에 리뷰함

Hotels.com verified review

I was very happy with 2 people in particular who went above and beyond. First it was Margarita, the receptionist. She was very attentive and patient, especially when the hotel was super busy and full. Stef was part of the staff and she was just so kind and helpful with anything I needed or my kids.
Daniel
icon-출장
출장
8.0
/10
41주 전에 리뷰함

Hotels.com verified review

Elección por cercanía a la reunión.
Eldaa
2.0
/10
41주 전에 리뷰함

Expedia Group verified review

Upon arrival they claimed they didn't have my reservation took them awhile to find eventhough I had the confirmation number. Then I was given a room with one bed when I booked for 2 beds. They gave another family a room with 2 beds when they had booked for 1, yet they had told me they didn't have any rooms with 2 beds.The blankets were ripped and never replaced. They would take our towels but not replace them. They wouldn't turn on the AC because they weren't in AC season. They expected us to sleep with the door open instead. The spa wasn't open for use. The staff was very rude and unhelpful. The location is not close to anything and it looks like an abandoned place. The beds are hard and uncomfortable. We would not stay at this location again.
자세히 읽기
Jonas
10.0
/10
48주 전에 리뷰함

Hotels.com verified review

Hotellet har utomhuspool och en pool inomhus jämte ångbastu. Ligger i utkanten av ett verksamhetsområde, men det stör inte. Din bil står säkert i garaget, elbilsladdare finns för fyra bilar. Du kan ha med dig hunden
Antoni
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
50주 전에 리뷰함

Expedia Group verified review

Great place to stay, good price and amazing staff.
Verified traveler
icon-출장
출장
10.0
/10
54주 전에 리뷰함

Hotels.com verified review

Our second stay here. Friendly and helpful staff, convenient location, good facilities.
Adolfo
8.0
/10
65주 전에 리뷰함

Hotels.com verified review

Muy bien pero alejado del centro de Madrid
Boris
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
71주 전에 리뷰함

Expedia Group verified review

Buenas habitaciones y parking subterráneo gratis buena opcion para moteros
Andrea
2.0
/10
74주 전에 리뷰함

Expedia Group verified review

Me estafaron porque en ningun lado ponia que el hotel habia cerrado el spa. El anuncio ponía que era habitación con acceso a spa y nos encontramos al llegar que no estaba abierto. En la app de Expedia no especificaba en ningun lugar que eso era así. Muy decepcionados.
alfredo
icon-여가
여가
10.0
/10
91주 전에 리뷰함

Expedia Group verified review

100 recomendada
페이지당 리뷰 수
20
40

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