체크인하는데 시간이 너무 오래 걸렸어요. 그리고 룸 사용관련 방 1새당 5천루피 카드 선결제하고 이상 없으면 취소해준다는 시스템도 낯설고 기분이 별로였어요. 방 컨디션은 대체적으로 만족스러웠으나 안마의자는 오래된듯하고.. 욕실청소상태가 별로였어요. 5성급치고는 그저 그랬던 것 같네요.

와이파이 무료가 아니어서 당황했지만 식당 및 시설 등 모두 좋았습니다.

I stayed on my business trip. The room was clean and in good condition. Staffs were cordial and kind. Great service and food.

편안하고 고급스런 여행이였습니다.

All good

Wonderful hotel.

Overall wonderful hotel in a great location. Staff are super helpful generally. However breakfast is although a huge spread, the quality of the food is iffy. At times the scrambled eggs were dry and chewy, the dosa colorless and limp, the chutney was mainly water. A surprising thing for this property since it’s otherwise stellar. And in a city like Bengaluru, it’s a shame to have a poor meal in a classy hotel when a smaller establishment offers hygienic, cheap and delicious fare.

Good property, clean, airy feel, staff trying their best but ITC/Marriot need to provide more training at all levels.

Lovely room and staff

Just wow! Location and safety, staff professionalism and service, breakfast (!), and atmosphere were great. I like to visit again with the family.

Great hospitality overall! Always will come back.

Extending the stay logistics was inefficient and not in favour of guests

When I checked in they put me in a smoking floor. The rooms were stinking of tobacco, while the guy checking in told me that it was clean and there will not be any smell. He says that it is fully booked , no other rooms available. Then they tried to find me another room in the same floor that was equally bad. Finally when I asked to see the duty manager and insisted I would leave they magically found me a room. That is pathetic considering we pay such huge amounts for the room, and this is not the expected level of service.

We were very pleased with the staff, breakfast quality, the ambience and the eco-friendliness of the hotel. Congratulations on a well-run place.

The hotel had great dining options. We enjoyed our stay.

Super breakfast. Good restaurants. Great staff

Good

タオル交換のリクエストにスムーズに対応してくれたり、観光地への移動についての相談に真摯に対応してくれたり、スタッフが非常に親切。また、朝食ビュッフェも種類が豊富で美味しかったです。

Great hotel in a great location

Great location, lovely hospitality, luxury amenities