I stayed at the hotel for 5 days to attend a conference. Since it was during the conference period, I had to pay nearly three times the usual rate, but the service was terrible. First of all, the atmosphere of the hotel was quite dark and depressing, and my room only had a window facing the interior of the building, not the outside, which was very disappointing. On the second day, no bottled water was provided. When I inquired, I was told that according to hotel policy, water is only provided on the first day. I find this policy hard to understand, especially considering that I booked 5 nights and paid a high rate without any discount. (After I complained on the second day, they finally provided water, but the next day, it wasn’t provided again.) Normally, I was told that there is complimentary water available for all guests at the reception area, but even that was not available for due to construction work. On the last day, even though I hung the "Please clean the room" sign on the door, housekeeping didn’t clean the room at all. I would never want to stay at this hotel again.

직원분들이 친절하고 바르셀로나 여행 일정에 맞게 지도를 보면서 추천해주어서 큰 도움이 되었다. 숙소 근처에 맛있는 식당들이 많고 슈퍼마켓도 있어서 즐겁고 맛있게 먹을 수 있었다

호텔주변 역도 가깝고 슈퍼도 있고 좋았어요 청결도 면에서도 굳!! 그러나 에미니티도 인원수에 맞춰 준비되어 있지안았고 냉장고도 고장 말했더니 3일이나 지난 뒤 고쳐줌ㅠ 서비스는 별로라고 해야겠죠ㅠ

방은 깔끔하고 좋았어요, 위치도 좋구요, 한가지 단점은 방이 일층이였는데 지하같은 느낌이였어요.

직원들이 매우 친절했고 조식도 다양하고 맛있었으며, 룸컨디션과 위치도 나무랄 데 없었음 그러나 방음이 미흡하여 옆방과 복도로부터 소음이 심했고 창문(으로 추정되는 유리문)이 있으나 열 수 없어서 환기를 못해 아쉬웠음.

Very clean, good hospitality, good location... but, room is smaller than my expectation....

나름 안전한 지역과 크게나쁘지않은 교통에는 그럭저럭 만족했으나 뭔가 모텔같은 이 분위기... 빛이 하나도 들지않고 어두침침한 느낌은 뭔가요 좋은 뷰를 기대했다거나 특급호텔 수준의 서비스를 원한건 아니었지만 있는동안 빨리 밖에 나가고싶은 생각밖에 들지않았습니다. 답답하고 어둡고 우울한 느낌.. 제가 있는동안 바르셀로나 날씨 너무 좋았는데 거기에 들어가있으면 비가 오는 우울한 밤 같았다고나 할까요

Habitación limpia, cómoda. Personal del lobby excelente atención.

The room was very clean and had everything I needed. Staff were friendly and helpful. As a solo traveller, I felt very safe. I'll definitely recommend this hotel to friends. Only thing I can think of that would be useful to have is a vending machine for at least water. But everything else was great!!

We LOVE this hotel !! Was walking distance to everywhere!!

Tudo ótimo! Condições, atendimento, localização e limpeza

Clean room, friendly staff, great location and breakfast was great!!!!

nice location, good room, friendly staff

Internet was not working or when it works extremly slow We inform the stuff they say nobody except us is complaning and system is ok Last night they offer us to change the room Also room area is very noisy sound isolation is zero at 4 oclock in the morning all the noise is in your room One thing to be careful 1 hour we arrived to the hotel 13:00 hrsthey ask extra money for early check in heard first time in my life

Yes the room was spotless and the entire staff were excellent at their positions.

Sauberes Zimmer, freundliches Personal, Frühstück war okay (keine Abwechslung), gute zentrale Lage

The hotel is beautiful and the staff is amazing.

Great service, location, breakfast, we will back!

La habitación insonora. La cama muy cómoda y amplia la habitación. El desayuno de muy buena calidad. El personal en recepción muy amable

Staff seem genuinely friendly. The guy who checked me in gave me options for which room I got (higher or lower, with a view or quieter away from traffic), and offered and wrote me out a list of restaurant recommendations, and each time I arrived or departed, the staff on the desk would acknowledge me walking past. Room was clean and everything worked. Bathroom clean. And a couple of chocolates, too!!