Very pleasant & helpful staff

The staff were so helpful and kind and could not do enough to help. Will definitely stay again.

Overall an excellent place to stay before an early morning Heathrow flight. The staff were ver attentive ensuring that we had all that we wanted. It is not a luxury hotel and nor has it set out to be - just ideal for our purposes.

Issue to start with as the receptionist was unable to find my booking, but she was efficient in calling her manager, and taking us to our room. All staff were friendly and helpful. the room was basic but clean with tea and coffee making facilities. Breakfast was lovely, full english offered. Only negative I would add is that the hotel was quite noisy inside and out due to it being on the main road, and non double glazed windows.

Friendly and welcoming.

Basic hotel

Hôtel bien placé près de l'aéroport et de Twickenham. Le personnel est très sympathique.

I'm sorry this place was horrible. I feel the description on the website is grossly inaccurate. This place is not a true B&B, it's in a"sketchy" part of town, it was DIRTY- the bathroom floor was filthy. The beds are well passed their use for comfort and have the bare minimum bedding-a sheet covering a bare mattress, comforter, and a pillow case over a bare, flat, dirty pillow. The two throw pillows in the room were dirty and smelled. The people that worked there were very helpful and kind and they did have a nice breakfast. I feel like I was duped for the amount of money it cost. I did not feel safe here.

Mycket trevlig personal och service, god frukost. Men heltäckningsmatta i rummet och har astma. Men annars var allt toppen. Sköna sängar och härliga täcken

It all worked no problems at all

OK

Nice stay and very kind people Property is quite old, price a bit high

Great service. Helpful staff. Good full English breakfast. The room had a window to a hallway, only with blinders, which was not sufficient to keep the hallway light out. There was also noise from the hallway, the other rooms and from outside until very late. I suppose because the walls are very thin. Very hot in the room during summer.

Staff was excellent! Can't say enough about them

The place was horrible, dirty, with people doing drugs at reception, we checked in and left 5 min later, as we did not feel safe at the place.

Excellent value if (like me) you prefer box spring mattreses over extra firm beds. Nearby Moon Under Water pub in Hounslow has the best bar manager I have experienced in nearly 40 years--excellent recommendation by a facility that prohibits alcohol.

very good

Very good for Heathrow & good price.

Property was a short walk from the tube station, and only 2 stops away from the Heathrow airport. The convenience was nice. The building is very old, under control seduction, dirty, and quite smelly. When we got our room, it had a very strong perfume odor. We aired it out since we could barely breathe in there, and afterwards it smelled of cigarettes. It was dirty and most of the outlets did not work. The staff was very nice and the breakfast was good.

Pleasant enough, what you would expect for the price