깨끗, 친절한 리셉션 직원. 식당 서버들은 인상이 좋진 않았어요

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깨끗하고 친절한 식당과 직원들

정반적으로 무난한 편

카토비체에서 선택할 수 있는 몇 안되는 그나마 좋은 호텔. 접근성 우수, 아침식사 보통, 직원 친절함 보통, 주변 편의성 좋음. 시설 및 서비스 대비 가격은 너무 비쌈.

카토비체에서 선택할 수 있는 몇 안되는 그나마 좋은 호텔. 접근성 우수, 아침식사 보통, 직원 친절함 보통, 주변 편의성 좋음. 시설 및 서비스 대비 가격은 너무 비쌈.

베리 굿

Personalet var venlige og rare alle sammen, men mangler nok lidt forståelse for, hvad det vil sige at være et 5-stjernet hotel. Et eksempel var “servicen”, da et toilet var i stykker på værelset og ikke var brugbart - at “det var muligt, at blive flyttet til et andet værelse uden ekstra omkostninger” (fulgt af en løgnehistorie om, at andre gæster godt havde kunnet stille sig tilfreds med et værelse uden et funktionelt toilet😀). Det takkede jeg så ja til (også på en høflig måde).

Breaking way overpriced. Great staff. Very clean hotel. Fantastic location. Comfortable bed. Room was slightly dark.

Nice and very kind and very helpful staff.

The hotel requires a complete renovation. The windows in the room couldn't be closed—the doorknobs didn't work, leaving a gap and making it very noisy. There's no hot water in the shower, and the bathroom is dirty. Breakfast staff runs around chaotically, mixes up orders, and, without protective equipment (gloves), transfers food brought from the kitchen to containers (the waiter used the same hands to collect dirty plates from the tables). Long wait times for closed breakfasts. The hotel's location is a plus. The wellness area needs renovation.

Nice hotel

Polecam hotel Monopol w Katowicach, który znacznie umilił mi mój pobyt w tym właśnie mieście. Obsługa kulturalna i Pomocna na wysokim poziomie. Strefa spa zasługuje również na wyróżnienie tak samo jak siłownia która jest duża i obszerna jak na siłownię hotelowa, jest bogata w sprzęt wiec każdy zapalony entuzjasta siłowni będzie w stanie zrobić pełny trening w tym obiekcie.

Perfekt Bartek

nice location, very clean. Everyone was super friendly and helpful.

The hotel was spotlessly clean and quiet. Very comfortable bed and the hotel staff could not have been more friendly and helpful.

Excellent hotel. Staff are super helpful and kind. Would stay again.

Top Lage - exklusiver Service

Great, comfortable hotel with excellent service and a first class restaurant.

definitely will come here again