very good location, kind reception, clean bed

Close to rail station and good breakfast!

Booked six nights, stayed one, checked out the next morning. On arrival the room had towels, a mattress with exposed springs, broken lighting, non-functioning heat, a persistent bathroom odor, and visible insects in the bathroom — materially different from the listing. I reported this within 15 minutes of arrival and requested another room; none was available. The property verbally agreed to refund part of the stay but has not processed it. As of this review, I have received no refund. The booking platform has not been able to assist in resolution. I would not stay here again.

Comfortable facilities, friendly staff. Bathroom was as big as the room itself. Good internet. Staff was kind enough for letting me leave my bicycle at the reception (only space for 1 bicycle) during my stay. The only downside was finding there is easily twice as much space needed for breakfast, as I was told "you can wait or we can find a free seat in a table in use", I was basically told to sit with any other family as there wasn't enough room. This happened as other guests continued to arrive for having breakfast

Dags för nya kuddar

basic accommodation, but nothing particularly wrong. Except not given a code for the door when checking in meant a wait in the rain in the evening

Friendly staff

Posizione e servizi

Top locatie direct tegenover station Leuven. Hotel is gevestigd in een monumentaal pand. Ontbijtzaal en restaurant hebben een rustieke uitstraling met grote ramen en veel houten details. Op basis van foto's op website van Expedia en Google hadden we dit hotel gekozen voor ons verblijf van drie nachten. Helaas bleek kamer 313 er totaal anders uit te zien dan de foto's. Vlekkerige oude vloerbedekking vlekken op de muren. Kapotte gordijnhaken. Slecht lopende afvoer van douche en wastafel. Kortom kamer heeft dringend een renovatie nodig. Ontbijt en diner waren goed. Personeel vriendelijk.

Kan

Le Royal is a rather old hotel. I was only there for two separate nights. The first room (15-16 January) was on the back of the building, small but large enough for one person. The room was quiet but there was a regular tick in the wall during the night, I suppose from the heating. The wifi didn't work well and getting the shower to produce the right temperature of water was a challenge. The second night (19-20 January) I had a room at the front of the building overseeing the square in front of the train station. Still quiet enough. The room was larger, the wifi worked better, and the shower was friendlier. Staff and procedures were very friendly, straightforward, and efficient. For short stays I'd recommend this hotel.

Great breakfast, room clean and comfortable with great view over the square. Had to wait for staff member for quite a long time to check me in.

Clean room next to the central station. The room is descent no problems. The breakfast is amazing. The room is not renovated but it doesn't have any problems.

Shocked by the standard of the room compared to the pictures. Having prepaid we could not change hotel.

Nice staff, the room was fine but a bit run down

Das Haus liegt zentral am Bahnhof, Marktplatz und fussläufig zu den Sehenswürdigkeiten. Der Empfang war freundlich und ohne Komplikationen. Wir hatten 2 Zimmer im 4 Stock , etwas klein ,wenig Platz ums Bett , aber für 1 Nacht ging das. Frühstück war reichaltig und lecker. Nächstes Mal würden wir andere Zimmer buchen bzw. haben wollen. Dennoch kann man das Haus für einfache Reisen empfehlen.

I would love to actually give this hotel 0 stars, or even negative stars nothing like the photos the place felt dirty, the sink was clogged it didn’t even drain, the shower leaked all over the floor, the only outlet was one janky on in the floor. The room overall felt dirty and disgusting ……The tv didn’t want to work, the bed was the worst bed I have ever slept in in my life I barely slept the entire time by my last night I couldn’t even hardly move from how bad my back was. The metal springs just dug into you like knives. I tried requesting a refund but was completely ignored . If your thinking of staying here just don’t it’s not worth it spend the little more money for a better hotel. You and your back will thank me later.

Propre et bon pdj

Great breakfast, not crowded.

Great staff, Nice location. Average breakfast. Not in very good overall condition. Okay shower. Horrible bed. The bed is the main reason for the low mark. Lumpy and uneven.