8.0
매우 좋음
리뷰 257개
청결

8.2

편안함

8.4

서비스

7.6

실제 이용 고객 리뷰 Grosvenor Suites

페이지당 리뷰 수
20
40
상위 리뷰
Henrik
icon-파트너와 함께
파트너와 함께
6.0
/10
13주 전에 리뷰함

Hotels.com verified review

Vi prøvede over en måned i forvejen at kontakte hotellet i forbindelse med tvivl omkring sen indcheckning. Vi hørte aldrig noget trods 4 henvendelser gennem både hotels.com, officiel e-mail adresse og en online form. Først tre timer inden check in modtager man en automatisk e-mail med en kode til døren. Stedet var ok men ikke mere. Hvis ikke Tram var påvirket af branden på Princes Street, havde man kunne køre hele vejen til Waverly og direkte til Leith nærmest uden for døren, ellers er det ca 35 min gang til Royal mile. Stedet er noget bedaget. Der ligger fine caféer med god morgenmad tæt på. Alt i alt ok men vi endte kun der fordi vi var sent ude og ikke havde meget at vælge imellem.
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RAMİS
icon-파트너와 함께
파트너와 함께
2.0
/10
13주 전에 리뷰함

Hotels.com verified review

Hiç bir ilgili yok odamıza yabancı biri girdi ama kimseye bu durumu bildiremedik buna önlem alınmadı
ilithya
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

El departamento estaba súper bien ubicado y muy lindo
Samuel Louis
6.0
/10
15주 전에 리뷰함

Expedia Group verified review

The hotel w
alan
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

Good location for transportation and walks , could do with an upgrade but was ideal for a few night and going to murrayfield
Diana
icon-가족 휴가
가족 휴가
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

The location was great! Removed from the busy areas but easy to get around from there. Dean village was a beautiful walk away. The old building and feeling is very unique. Would definitely stay again!
Serena
icon-파트너와 함께
파트너와 함께
4.0
/10
17주 전에 리뷰함

Expedia Group verified review

The biggest issue is that there's no lift - we were on top floor so 70+ stairs to room. Also no air con, and no reception, so there is no staff. For the price, I would have expected those amenities. There were a few light bulbs out in the room and the room is a bit tired, but it was generally clean. Location is good for the tram and buses, but a 20 min walk to the main areas.
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melissa
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

Huge room with kitchen, great location. Comfortable beds
Arne
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
18주 전에 리뷰함

Hotels.com verified review

Inte prisvärt och motsvarade inte förväntningarna
Nathalie Daniëlle
icon-가족 휴가
가족 휴가
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Schone en zeer ruime kamer. Fijne service. Onverwachte upgrade van kamer. Keuken aanwezig , goede voorzieningen. Zeker voor herhaling vatbaar .
Clara
icon-파트너와 함께
파트너와 함께
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Superbra! 🌟 väldigt bra läge!
Sylvie
icon-파트너와 함께
파트너와 함께
8.0
/10
19주 전에 리뷰함

Expedia Group verified review

Le logement est très bien situé, à proximité de la station de tramway Haymarket, près de Dean Village et Princes street. Il est dans une rue calme. Il y a en effet beaucoup d'escaliers dès l'entrée pour arriver aux chambres du haut ! La literie était confortable et la kitchenette appréciable (vaisselle minimale, pas de torchon, sel, huile etc). Il faisait très chaud (chambre sous les toits) quand nous y étions, 28 degrés la nuit, et pas moyen d'ouvrir en grand la fenêtre, ni de la maintenir entrouverte avec des crochets. Nous avons envoyé un message à l'hote via l'application pour demander à laisser nos bagages à la consigne. Nous n'avons pas eu de réponse et avons donc dû payer une consigne extérieure...
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Jasdip
icon-친구와 함께
친구와 함께
8.0
/10
20주 전에 리뷰함

Expedia Group verified review

Wasn’t aware until after booking that there is no reception, everything is sent to you through WhatsApp which is fine but if you need to store your luggage you need to go down the street to the sister hotel. Normally this is no issue but the receptionist was rude and when we were told to come back before 6 pm to retrieve our luggage, the receptionist was already gone. We fortunately got lucky and ran into other guests who were staying at the sister hotel who let us in. The hotel was quite lovely and spacious and very convenient to where we needed to go. Thank you
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Carina
icon-파트너와 함께
파트너와 함께
10.0
/10
20주 전에 리뷰함

Hotels.com verified review

Bra läge, trevlig rum ,rent badrum och mycket bra med kök.
Adriana
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

Excelente localização, tudo bem limpo
Kris
icon-친구와 함께
친구와 함께
2.0
/10
21주 전에 리뷰함

Expedia Group verified review

One of the worst hotels I've ever booked. We received check in instructions via email while we were on our flight to Edinburgh. Upon arrival we had no idea how to get into the building. We tried calling with no success (although this was probably user error given I've never tried calling an international number). Other guests finally came out, let us into the building and told us to check our email for the checkin instructions. We were in a room on the 2nd floor and had to lug our bags up 4 or 5 flights of stairs. Once arriving to our room we discovered a shabby, poorly maintained room. The curtains were torn and wouldn't close and there was mold on the bathroom ceiling. We ended up checking out before even staying 1 night. Since it was after hours, I contacted management through the Expedia messaging system letting them know we were checking out and requesting at least a partial refund. 4 days later, I have still not received a response. We found a much nicer hotel closer to everything we needed at a much lower price. I highly recommend skipping this hotel.
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Elizabeth
icon-가족 휴가
가족 휴가
6.0
/10
22주 전에 리뷰함

Expedia Group verified review

We had an issue with luggage we left with the office. We were told we had until 6:00pm to retrieve, as the office stayed open until that time. We got back at 5:40pm and office was closed and locked. I called after hours number AND NOONE EVER CALLED ME BACK. I had to stand by door until I got lucky and some resident of the building came out and kindly let me in to the hall where I had left our luggage. And door jamb of bathroom came off and bathroom was small and there was mold around the bottom Moulding. LOTS of stairs to get to our room- be advised that with no elevator, you better not forget anything! Stairs were ok, but the luggage situation was unacceptable!
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Niraj
icon-친구와 함께
친구와 함께
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

Clean, spacious and helpful.
hande
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
23주 전에 리뷰함

Hotels.com verified review

Gerek konumu gerek konforu ile Edinburgh tatilimizi keyifli geçirmemizde çok etkiliydi. Otel gayet temiz ve ferah konum olarak da çok güzel ve nezih bir yerde. Tavsiye ederim.
Sharon
icon-가족 휴가
가족 휴가
4.0
/10
23주 전에 리뷰함

Expedia Group verified review

We did not get the "luxury suite" that was pictured when I booked it. It was a tiny room in the basement instead of a large suite on the 2nd floor. Poor advertising indeed. Also, since our flight arrived at 9 am, they told us we could leave our luggage safely at their other property. At this property, all bags were stacked in the hallway next to the main entrance... Not very safe at all. Anyone could have taken anything. No lockup, no security.
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페이지당 리뷰 수
20
40

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