Attentive, knowledgable, polite and friendly staff

We absolutely loved this property! It was incredibly family friendly, the resort was beautiful, and we had a great time hiking the property. I cannot recommend Mystic River enough!

It was a great room, the bed was slightly firm. No air conditioning in the room was a considerable drawback, but it had multiple ceiling fans. Staff was wonderful. Location is beautiful jungle setting along the river. Very nice.

Beautiful spot and great access to ATM cave. Only thing to be aware of is the prices at the restaurants are in US dollars not Belizian as they are in most places. We were quite surprised when we received our check out bill, as it was double what we thought we would pay.

My wife and I had a wonderful stay at Mystic River Resort! The location in the jungle, near the Macal River, is magical! ALL of the staff provided warm and exceptional customer service - special shout outs to Florita, Dervin, Steve, Ebias, Leo, and Augusto. The complimentary birding tour was a delight and a favorite of ours. The Guide was so knowledgeable (we can't remember his name - sorry!) but we loved seeing the birds and learning more about Belize/Belizean culture on our drive back to Belize City (he was also our driver). All of the food and drinks were incredible - we especially loved the buffet when we first arrived and the nice cold Belikin - some of the best food we had the entire trip! We also enjoyed a couples massage, which was so relaxing along the Macal River listening to the birds and water flow by. We loved our cottage as well - the bed was very comfortable, the fireplace made for a cozy, romantic setting, and the balcony was our favorite spot to enjoy the morning Coffee Basket! :) Gio and Sylvia were both very helpful in coordinating our excursions and activities, transportation, and answering our many questions! We definitely hope to return to Mystic River Resort again in the future! Thank you for setting the bar high for our Belizean adventure and helping us create such wonderful memories!

This resort is a slice of paradise. The employees made it heaven. They went out of their way every day to make us feel welcomed and as a vegan, had zero issues making nearly all my meals while I was there 4 days! The resort was super quiet, blended with nature perfectly, and met every need. Must do tours are Tikal and ATM cave, but be warned ATM requires physical ability to scramble huge rocks and is not for the claustrophobic.

The staff tours facilities and food were all excellent. Especially the food.

The staff was very accommodating to various needs and desires.

This resort was disappointing overall. It’s located far from San Ignacio village, which meant that at night we felt pretty stuck on the property. Because of that, we had no real option other than eating at the hotel restaurant, where the prices are extremely high and the food was mediocre at best. The grounds are attractive and the river access is nice, but the experience felt heavily focused on pushing paid tours and activities at inflated prices rather than creating a relaxing stay. The room was just okay, somewhat outdated and not as clean as we would have expected. While the setting has potential, the location, pricing, and overall value didn’t justify the cost.

The staff was very attentive and nice. They took the time to know our names, our likes and made sure we weee taken care of. The room was very comfortable.

The staff was so friendly and helpful!! Room was nice and big. Bed very comfortable!

Room was nice appointed and spacious. It had a spectacular balcony with a view of the river. Views from resto and bar equally gorgeous. Farm to table food at restaurant was also excellent, but cocktails from bar were mostly average. Staff was very attentive and friendly, especially at the restaurant.The property is generally nicely manicured, especially around the jungle pool. But some of the other trails could use a bit of maintenace and a refresh. For instance there are a lot of informational placards around about the local flora but they are mostly faded and unreadable. The organic bath amenities and body scrub provided was a nice touch. However, we were very disappointed to find that almost none of the complimentary canoes, kayaks or inner tubes for use on the river were in working order. That was a big draw for choosing to stay here and I'm surprised that they didn't have them ready to go for high season. Unfortunately had to ding a star for that.

Everything was as it should be; attentive and friendly staff, spotless accommodation, great food, lots to do both on and off the property. What made this place special for me was the setting and the resort's commitment to eco friendliness, and sharing their appreciation of this incredible jungle location!

Memorable 5 night stay at Mystic River. The staff made every day, every meal, every drive, every tour special and pleasant. We toured Xunantunich and Tikal and allowed days to relax at resort. The jungle offered quiet peace. Very eco-friendly! Thank you all!

Great place, location and staff. We really enjoyed our stay!

Couldn't say enough great things about this place! It is truly a jungle paradise! The property is located on a huge piece of land overlooking the river, exceptionally well maintained, with exotic flowers everywhere, the peaceful views on the river with nothing but the birds as background, the hiking trails, everything is just wonderful! The room was very nice, rustic, and cool, with the fireplace as a very nice touch - it was a bit chilly in the evenings and we really enjoyed lighting the fire :). They also have a vegetable and fruit garden, which they use for the restaurant meals. The food was great - they have a Dinner special menu that's different every night and it was very good! And also very reasonably priced. But most of all, it is truly the people that made the stay exceptional, everyone, from the reception to the gardener to the restaurant and bar staff to the random worker we'd meet while exploring the property grounds were just so nice and kind! All in all, it exceeded our expectations and we highly recommend this place to anyone looking for a peaceful and beautiful place to stay between adventures in the area.

Friendly, responsive staff, clean rooms and a mystic jungle setting.

Room was fantastic, a true luxury treehouse in the jungle. The property and staff were amazing, we actually cancelled our offsite tour to enjoy all of the onsite offerings. So much attention to detail and felt at home immediately! We will definitely be back

The resort was easy to find, well maintained and the staff were super friendly and accomodating. The food was very good.

Very friendly staff, clean and well appointed rooms, excellent service.