We had a very good time, the room was comfortable and pretty convenient, but this is NOT A HOTEL. Lovely though it was, there is no bar, no restaurant, no staff after lunchtime ish. It is simply not a hotel. I would love to give them more stars, but it is not what it claims to be.

Highly recommended, clean, beautifully furnished, delicious breakfast, friendly and helpful staff

Delicious cooked breakfast item. And it was on the house. Great service!

Oustanding breakfast and staff. Room was spotless but small and dark.

Really nice hotel but overpriced, would have felt beter value for money had the cooked breakfast been included in the room fee

No bar no restaurant although lovely Italian restaurant around the corner within 2 minute walk of hotel. This is a hotel described as luxurious. This is an exaggeration

Great place, very clean and superb breakfast

Very polite, clean, excellent service and delicious breakfasts!

This was our third stay and will definitely be back it is a lovely friendly place to stay and close to town centre. The rooms are very comfortable and the breakfast was excellent

A pleasant stay for 1 night. room was comfortable, however I forgot how small a double bed was for 2! The room had all the amenities we needed, bathroom was v clean and the breakfast was great. It took us about 25 minutes to walk into the centre of Chester, so not as close as we would have liked.

Fabulous stay and the area around is full of lovely restaurants and delis, coffee shops. Breakfast is exceptional and will stay again when in the area

The area was a great place to stay for a visit to Chester. A 15-20 min walk to the city centre. Some great restaurants round the corner. We went to Poco and Faulkner arms pub for a meal both gorgeous with fantastic friendly staff. The hotel staff were so polite helpful and friendly. The room was small but didnt need a bigger room only a base. It was clean and modern with great facilities coffee machine, kettle,

Excellent hotel. Was given a free upgrade

Nice property, but certainly a little overpriced for this style of accommodation. Very skimpy portions for the afternoon tea and presentation was 2/5. Breakfast needs to be served earlier than 8am. People who are travelling often need to be out the door by 8am, so this is less than ideal. Staff seemed to be stretched very thin and breakfast prep took longer than it should. Room was cold with no control in room over the ambient temp. It's a long walk from the train station and cabs are very difficult to get.

Good full breakfast. Comfortable bed. Excellent walk-in shower.

EVERYTHING WAS O>K> JUST A FEW MINOR ALTERATIONS WOULD MAKE IT SUPERB

This would have been outstanding as the decor and breakfast were outstanding but the wifi would not work in the bedroom. The staff were unable to resolve this so we had to sit in reception to use the wifi. Other guests had the same problem.

Great

Really lovely place. Very friendly staff and a lovely breakfast

Perfect stop over on our way to Wales. Room great v comfy bed. Staff super friendly. Great breakfast with plenty of choice.