There is no front desk at all. No service . It’s terrible especially they have a sign on the door telling you that front door is not working and you need to try to find another door by yourself.
Ridiculous customer service, they tell you that you have to do the checkin after we booked .
To even access your room, you have to download an app ?!
and go through a complicated check-in process, which is very inconvenient.
There was no room service during my stay. I stayed for two nights and even the towels were never replaced.
The room itself is quite old, and the faucet was broken.
If you value convenience, cleanliness, and service, I would strongly not recommend staying here.