Great place to stay. Clean and very detailed service for guests! I would love to stay here next time with my family.

This was the best way to end our vacation. A beautiful room, amazing staff who went out of their way to meet your needs, and the breakfast was beautifully presented and delicious.

Breakfast was good, with a good menu to order hot food as an al a carte. Pool was beautiful with comfortable sun loungers. The team made me a picnic to celebrate my birthday in the beautiful gardens, it was excellent. good selection of drinks to help yourself throughout the stay. I felt that the rooms needed a good refurbishment. Dirty carpets and walls. I was disappointed as this was supposed to be a luxury stay. we had to move rooms and there were mattress issues and leaking air conditioner. I did feed this back to management.

Virkelig dejligt hotel. Utrolig venligt personale, store værelser, den skønneste have og forkælelse af gæster med eftermiddags kaffe, drinks osv. Desuden er Constantia et meget dejligt område. Kommer meget gerne igen

Mycket trevlig oas i Constantia. Poolen och trädgården var helt magiskt. Här kan man verkligen slappna av och njuta. Frukosten är helt fantastisk och du kan betälla ägg enligt meny som är super. Stora fina rum. Extremt stort badrum som kanske känns lite gammaldags, men fint ändå. Rummen städas ordentligt varje dag. Mycket trevliga och fina miljöer att vistas i.

Incredible staff. Felt like a home from home. Room was very spacious and comfortable.

Allt var toppen. Underbar personal.

Väldigt mysigt, personlig inredning som ger en ombonad hemmakänsla kan varmt rekommendera detta

The property is undeniably beautiful, with immaculate gardens and elegant rooms that create a peaceful, luxurious atmosphere. Breakfast was wonderful each morning, fresh, generous, and thoughtfully prepared. However, for the price paid, several service issues were disappointing. Communication from staff was slow, and a significant problem with the shower drainage resulted in water pooling on the bathroom floor. Despite raising the issue and receiving assurances it would be addressed, it was never properly resolved. Additionally, the heated floor was inexplicably left on in the middle of summer, making the room uncomfortably warm. What was most surprising is that no gesture of compensation or acknowledgment was offered, even after these concerns were raised. For a property positioned at this level, one expects more attentive service and proactive management.Beautiful setting and lovely toucheS, but the service fell short of the standard the rate suggests. I even recommended a few guest houses in the Western Cape that consistently deliver full‑rating experiences, places worth visiting to learn from and emulate. Their issues are entirely solvable, but service quality and responsiveness need meaningful upgrading.

Wow! What a great last minute booking that saved us. We was created upon arrival by one of the staff and the customer service from the very start right to the end was outstanding. The hotel, grounds and room etc was decorated beautifully. Could have stayed here all day enjoying the garden and pool area even just the room it was that nice and breakfast included was exceptional and really filled me up all day until the evening. Highly recommended hotel we will come back and stay here 100%

T

Superb facilities. Incredible room. Lovely staff

Amazing room, amazing staff. Wish we'd stayed an extra night!

Friendly staff, spacious and clean rooms

What a fabulous hotel. The staff were amazing and nothing was too much trouble. We thoroughly enjoyed our visit and highly recommend this hotel. The perfect location to discover Cape Town and the surrounding area.

Sehr gepflegte Zimmer, superschöne Gartenanlage, tolles Frühstück.

The accommodation is luxurious and beautiful. We certainly felt pampered and welcome. The special touches are numerous and the staff members are clearly trained to make your stay as comfortable and enjoyable as possible. Breakfast was extensive, served with a view of the lush garden which is filled with tropical plants and trees. Plants and greenery are found throughout the hotel which makes for a wonderful feel. The only minor issue was the non functioning TV, which they we aware of, but the technical support staff member was not available to attend to it during our stay.

We thoroughly enjoyed our stay. The staff were superb - friendly & extremely professional at all times. Nothing was too much trouble! We will return for sure!

Traumhaft schöne Unterkunft, tolle Anlage

Freundliches Personal. Grosszügige Zimmer. Komfort Ok. Einrichtung benötigt Erneuerung (zB Fenster, Türen). Kein Netflix.