전체 평가 및 리뷰 Staybridge Suites TYLER UNIVERSITY AREA by IHG, an IHG Hotel

방은 깔끔한 편이었으나 2박 중 룸클리닝 서비스가 제공되지 않았음. 체크아웃할 때 침대시트에 이물질이 묻은걸 발견했는데 기분이 썩 좋지 않았음. 기본 생수가 제공되지 않아 프런트에 별도 요청함.

Staffing was respectful and helpful

The staff are awesome! We were there for a baseball tournament and they worked with us on an early check in and a late check out. Very understanding and helpful! Rare to find people willing to help us much as they were!

Great service, the carpet needs either shampooing or changed .. the urine aroma on floor 3 was intoxicating. Other that the rooms are extremely clean

The lady who was at the front desk was really kind and helpful and aways willing to help.

Thr scenery is beautiful here! It's clean and quiet. The front desk worker was extremely sweet and helpful as well.

Friendly staff

This is my 3rd time booking. I will be booking a 4th

Very nice hotel, room nice, bathroom tub had what looked like mold where caulking was, and the bathtub shower did not work very well, most of water came out of faucet not shower head.

Fantastic stay, room was huge and perfect for my family! We enjoyed our stay!

The staff was very nice. The rooms were clean.

It was a family place and customer service was amazing.

Family had a great time and the breakfast buffet was great.

This hotel was great, would definitely recommend and return. The room was 115 in the first floor and was very quiet. I like the room decor and the bed was comfortable. The free breakfast was probably one of the better ones I've had.

Great stay

Great stay

Great location near University of Texas at Tyler. Comfortable stay.

The front desk representative was friendly, positive, and welcoming especially given that I had a late night check-in on Christmas Day. Very thankful!

Great property! We loved our stay—the two room suite was great!

Nice place