The location was okay. However, it was too noisy for accommodation, and the staff had no will to resolve the difficult situation due to the noise. It was very noisy at night, and the windows didn't close well, so I was exposed to the noise. During the day, I was constantly bothered by noise due to the construction site. Towels were replaced, but the room floor was not cleaned well, so ants gathered in the cookie crumbs. Windows must be repaired to resolve noise issue.

A receção é muito simpática. Os quartos são limpos e a localização é espetacular. No entanto, o barulho do exterior não é completamente bloqueado, o que foi desconfortável. Espero que tenham gostado dos biscoitos coreanos que vos oferecemos.

Perfeito!

Ótimo quarto

El hotel en sí está bien, la habitación tenía un buen tamaño y el desayuno es correcto. Sin embargo, el problema principal es el ruido. A pesar de haber avisado con antelación por correo y también a mi llegada de que necesitaba tranquilidad, la experiencia fue mala. Me aseguraron que me daban la habitación más silenciosa (cobrándome un suplemento por ello), pero no sirvió de nada; se escuchaba todo. Es urgente que inviertan en una buena insonorización, ya que pagar un extra para no poder descansar es decepcionante. Para colmo, incluso tras informar a la agencia, desde el hotel han declinado cualquier tipo de compensación o ajuste del precio, demostrando cero flexibilidad ante su propio incumplimiento.

Great hotel, location, facilities and superb staff.

Nice spacious room. Very clean.

Lovely hotel. Great location. Friendly staff. Kitchen didn't seem to cope at breakfast. Slow to replace cooked food which wasn't always hot. Rest of the breakfast menu was ok. Restaurant staff were friendly and hard working. Hotel is in a great position for sightseeing

Limpeza do quarto impecável, café da manhã bom, poderiam ter mais algumas opções, mas no geral qualidade muito boa, digna de 4 estrelas.

Room was spacious and clean. Great location for transport and restaurants. Staff very helpful and friendly.

Staff were very pleasant and helpful!

Perfekt läge stora fräscha rum. God frukost, trevlig personal

They provide ear plugs but still so loud and shaking from the base of the clubs on pink street. Even in the winter. I cannot imagine the summer. Bathroom in room is not private and is odd. Staff was indifferent.

Staff was friendly and very helpful in answering questions and solving problems.

Staff could not have been better

- very nice people & hotel - Great location to visit the city - very clean room

It was a wonderful experience! The staff was friendly, the breakfast was delicious, and my stay was wonderful!

The hotel was very central and the property itself was lovely. Unfortunately, the locality was so noisy that it prohibited us from sleeping. There was loud music, shouting, chanting, cars revving and general noise into the early hours past 4am, which spoiled our stay. The windows were not substantial enough to block out the noise and neither were the earplugs that were provided by the hotel. It’s such a shame because the room was lovely, as was the food and the staff.

A beautiful hotel in a great location. Our room was lovely, on the top floor with windows overlooking the river and the street. I did wonder why they’d provided ear plugs though. We stayed for three nights over the weekend and every night were woken up by loud thumping music, blaring car horns and people shouting. The earplugs helped but it wasn’t exactly relaxing! Everything quietened down at about 3am so we had a nice sleep after that! We still had a lovely holiday!

The room was clean and well presented. The staff are very pleasant and helpful. The hotel is in a great location, with pink street below the hotel and most sights and restaurant are within walking distance. Great first experience of Lisbon at a good price 👍 and..helpful