4.6
나쁨
리뷰 151개
청결

4.8

편안함

3.6

서비스

6.0

실제 이용 고객 리뷰 Hotel Messner

페이지당 리뷰 수
20
40
상위 리뷰
hj
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
66주 전에 리뷰함

Expedia Group verified review

사진 및 설명과 실제 객실은 부정적 방향으로 전혀 다릅니다. 침대 2개 있는 3인실을 예약했는데 침대1개와 소파 1개만 있었으며 티와 커피를 위한 전기포트는 없었습니다. 사진과 같은 구조가 아니며 비좁고 어둡고 냄새가 납니다. 벽과 가구 침구는 검붉은 색으로 오래 지낼만한 편한 분위기가 아닙니다. 비좁은 공간에 검붉은 벽과 가구 카페트에 둘러싸여 우울한 분위기로 다시 쓰지만 사진과는 너무 다릅니다. 욕실에 따뜻한 물은 잘 나오지 않으며 샤워 부스는 구식으로 호텔이라 부르기 민망합니다. 여행을 망치고 싶지 않아 총 4박 중 2박만 숙박, 일찍 체크아웃 했습니다. 히터는 우리가 제어할 수 없으며 제어를 하려면 다른 호텔 프론트로 가서 요청해야하고. 모니터는 아주 구식입니다. 호텔 프론트의 남직원은 매우 불친절했습니다. 거짓 사진으로 예약 받는 호텔도 문제지만 사이트도 사실대로 정보를 넣지 않는 호텔에 패널티를 줘야 합니다.
자세히 읽기
katsumi
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

部屋は運河沿いと言うこともあり 多少カビているところもあるが バスルームは綺麗だし寝るだけなら何も問題はなかった スタッフは24時間スタンバイしているので深夜早朝のチェックイン/アウトも大丈夫 サンタルチア駅から徒歩25分 マルコポーロ広場まで近くの水上バスで5分
Andrea
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Very convenient hotel
Valentyna
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Clean room
James
icon-비즈니스 및 여가
비즈니스 및 여가
2.0
/10
15주 전에 리뷰함

Expedia Group verified review

Room is dingy, no internet/wifi (as promised) and no television (linked through the internet). Basically, none of the amenities offered were available. Concierge only redirected me to a dead end info@ email address to lodge a complaint. Very, very disappointing experience.
Mikhail
icon-친구 및 가족
친구 및 가족
4.0
/10
16주 전에 리뷰함

Hotels.com verified review

Dieses Hotel ist nur für Gäste zu empfehlen, die gerne kalt duschen, da es in den Zimmern KEIN WARMES WASSER gab. Angesichts dieser eklatanten Mängel sind andere Unzulänglichkeiten wie der Abwassergeruch, der verstopfte Duschabfluss und die beschädigten Sanitäranlagen völlig nebensächlich. Die Angestellten reagierten darauf lediglich mit dem Hinweis, eine Beschwerde einzureichen. Das Restaurant blieb am Abend ohne Angabe von Gründen für Gäste geschlossen.
자세히 읽기
Sam
2.0
/10
16주 전에 리뷰함

Hotels.com verified review

The photos on the website are so far removed from reality. The room was a disgrace. It was pokey and small. The carpet is faded and knackered, the furniture is falling apart and battered, the fabric wallpaper was coming away, there is mould in the bathroom, the shower was dreadful and had an awful lip on it which was sharp and you can catch your toes on, the bed was like two camp beds pushed together, the WiFi doesn’t work at all, the tv on the wall was wonky. Even the corridors are horrifically shabby getting to the room. The rooms are in a separate building to the surprisingly nice but tricky to find reception, but that’s where the good bit ends. I’m surprised this place has any stars and is not worth a fraction of what I paid.
자세히 읽기
Danny Alexander Vargas
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
16주 전에 리뷰함

Expedia Group verified review

La moquette de la chambre était recouverte d'une grande tache noire, que j'ai accidentellement piétinée pieds nus. J'avais l'impression d'avoir marché sur du vomi. La chambre sentait l'humidité. La douche était propre, mais le rideau en plastique me collait au corps. Une flaque s'est formée pendant que je prenais ma douche, car le rideau n'était pas assez long. L'éclairage de la douche était faible ; une seule ampoule fonctionnait. Les installations et la chambre auraient besoin d'être rénovées. Les réceptionnistes sont très aimables et attentionnés.
자세히 읽기
Carla b
8.0
/10
17주 전에 리뷰함

Hotels.com verified review

Todo bien! No desayuné en el hotel
Liliana
2.0
/10
17주 전에 리뷰함

Hotels.com verified review

Non c'era Internet. L'anesso de l'albergo un disastro : vechio, rotto e senza internet e 250 euros la notte!!!!
ADRIAN
6.0
/10
18주 전에 리뷰함

Hotels.com verified review

Cheap stay in Venice to get a connecting flight elsewhere. You get what you pay for with this hotel. It's a little tired and shabby but it was perfectly clean, the service was excellent and my stay was nothing like some of 5he fantastic horror stories on Google.
Alberto
6.0
/10
18주 전에 리뷰함

Expedia Group verified review

.
Ilse Grisel
icon-여가 아이와 함께
여가 아이와 함께
2.0
/10
19주 전에 리뷰함

Expedia Group verified review

FUE TERRIBLE
Alexander
2.0
/10
19주 전에 리뷰함

Expedia Group verified review

The only hotel in 42 non refundable bookings world wide that would not refund a booking made 4 months in advance when my wife was diagnosed with cancer and started immediate treatment so that we had to cancel our trip. Hotel used excuses like laptop not working to not respond to questions.
Margarita
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
4.0
/10
20주 전에 리뷰함

Expedia Group verified review

Dirty floors, mosquitos, broken tiles and bad beds. Poor breakfast
Nathaly
icon-여가 친구와 함께
여가 친구와 함께
2.0
/10
20주 전에 리뷰함

Expedia Group verified review

Staff was very rude and unwilling to be of assistance. I would recommend paying a little bit more for a different hotel. The area around the hotel is nice.
Christine
icon-여가 친구와 함께
여가 친구와 함께
6.0
/10
20주 전에 리뷰함

Expedia Group verified review

Serving staff were very helpful and friendly.
Laura
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
21주 전에 리뷰함

Expedia Group verified review

Nice location and quiet. Too outdated and not alot of conveniences. Too small rooms
MARIA
2.0
/10
21주 전에 리뷰함

Hotels.com verified review

Not only that the people were rude but the place is full of mold I have to be out most of the day because I was afraid to get sick. The advertised Smart TV in Wi-Fi we never got five when we went to the receptionist they did not accommodate us at all. Wedding Felix arguing so we left it like that not TV no Wi-Fi. The only good thing about that hotel was the servers at the restaurant..
자세히 읽기
Aline
icon-여가 친구와 함께
여가 친구와 함께
2.0
/10
21주 전에 리뷰함

Expedia Group verified review

Do not waste your money staying here. The only good thing is the proximity to water taxis. The red carpet had a black moldy spot as you walked in along with two big yellow discolored spots. The smell in the room was that of it not being aired out at all, quite moldy. The walls were covered in red and gold fabric which had not been changed in decades, which held in that moldy smell. Although there was A/C, it didn’t work. We had the temp down to 18 and with it being a tiny room, it was stifling hot. Hardly any space to have two people moving around at the same time. Paper thin walls, could hear all noises with other guests. Front desk is in another building a few doors down. The TV turned on by itself multiple times throughout our stay, first time being at 5:00am one morning. Checking in area was also the spot where guests paid for restaurant services. In the middle of us checking in, we had to wait for multiple guests to pay for food. This hotel has a three star rating but was no where near that. Definitely would not recommend this hotel.
자세히 읽기
페이지당 리뷰 수
20
40

트래블로카 | 사업자등록번호: 291-86-03397 | 대표자명: 안정우 | 영업소 소재지 주소: 서울 강남구 테헤란로 431, 5층 008호 | 한국 콜센터 (오전 8시 - 오후 10시): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-2676호
Copyright © 2026 Traveloka. All rights reserved