전체 평가 및 리뷰 Lemon Tree Premier 1, Gurugram

지난번에도 머물렀는데 프론트 데스크의 서비스가 너무 짜증을 일으킴. 문제는 2가지가 있었는데 하나는 하루 2끼 식사 제공을 하는 것으로 예약했는데 프로트 데스크 직원이 이 말을 못알아 들음. HB로 명시가 되어서 왔는데 그걸 몰라 하루 1시간씩 호텔스 닷컴 고객센터와 전화를 한 후 인터넷 검색으로 의미를 알아들음. 이 부분은 충분히 그럴 수 있다고 생각하는데 다른 부분은 인터넷 이용을 24시간 이용으로 신청을 하였고 체크인 시 내일 하루 더 머무르고 예약도 호텔스 닷텀 통해서 하루 더 연장할 것이라고 분명히 말을 했는데 다음날 인터넷 끊어버림. 왜 끊었냐라고 하니 호텔스 닷컴 바우처가 하루 단위로 되어 있어 체크아웃이 되는 시스템이라 당연히 끊긴다고 함. 이야기 하다가 호텔 매니저에게 전화를 하니 당연히 24시간 이용을 해야되는게 맞다라고 하는데 돈은 환불을 해주지 않음. 급에 비해 싼 호텔은 분명히 아닌데 서비스는 그에 비례를 하지 않음.

Sour Lemmon tree experience. Hallways elevator and room sewer smell. Area around lots of night spots but nothing too great.

1. Request non-smoking room but not available. 2. Special order " 2 laundries included" but not offered.

There are several nightclubs in the area and they blast loud music till midnight most evenings. It is impossible to sleep till they have stopped which is at midnight On the bright side the staff is polite and helpful.

I loved my stay at Lemon Tree Premiere 1 due to great location, friendly and helpful staff, great food and cleanliness.

Amazing room service and spa. Other than that, nothing else to mention. Room was smelly and not very well maintained. Good thing is, I didn’t stay throughout the day(s) in the room. Overly priced. For the same price, I could have opted near Aerocity.

Great service, good location & polite & helpful staff. Ideal choice for both business travellers and personal holidays and breaks. Highly recommend

Good hotel! Small rooms but clean.

There is a club next door. Loud music till 23:00. So loud window shake. Staff said there is nothing they can do.

Nice

周辺の環境は飲みに行くにはとてもいいですよ。金曜、土曜日は物凄く人が集まるので夜１２か１時まではかなりの爆音です（笑）

Valet parking is a basic need when you visit a hotel which is largely missing here.

Overall stay was comfortable

Good initiatives by this hotel to employ the differently able people. Works really well!

electrical pot is very dirt, I cannot hotting the water.

Good value place that is right in Sec 29. They will accommodate special requests for breakfast and you can get a yoga mat in your room if you ask at the front desk. Can be a bit noisy at night because of proximity to all the bars and music in the area. Clean, comfortable rooms. Will stay again.

特にもんだいはありませんでした。

Hotel is not cooperative and bluntly refused to help. They instead send us to find parking on a chaotic Saturday night crowd. The apology came too late and too little. Which was again filled with excuses!

飲食街の近くにあるホテル。

チェックインに20分かかった。