복도랑 방안에 냄새가 난다. 심하진 않지만 가구나 카펫이 낡았다.

위치는 아주 좋아요 근데 방에서 꿉꿉한 냄새가 나서 컴플레인을 했더니 스프레이를 주면서 뿌려보라며.. 이게 냄새가 호불호가 있을수 있다했는데 방에서 나는 냄새는 그런 향이아니라 전반적으로 나는 꿉꿉한 냄새여서 없어지지 않았고 에어컨에서 냄새가 나는거 같아 그것도 끄고 생활했습니다 외관은 화려하나 실내는 좀 별루고 호텔앞 택시에서 짐을 내려도 거들떠도 안보는 그런 무례한 행동에 다음번엔 절대 가지 않을꺼에요

Staff and facilities were excellent!

Lovely room, extremely accommodating staff, lovely food and drink. Gorgeous, historic hotel.

Das Hotel war top und seinen Preis wert. Einzig Sauna Feeling können sie nicht

I was given an “accessible room” and told this was an upgrade. While I understand these rooms can be slightly larger, it significantly impacted the overall aesthetic, especially as this was booked for Valentine’s Day. The room featured prominent accessibility fixtures, including a large red emergency strobe light on the wall, which wasn’t what we were expecting and took away from the atmosphere and charm of the stay. I think reception staff should clearly explain when an “upgrade” means an accessible room, so guests can make an informed choice rather than being surprised on arrival.

Comfortable bed, polite staff

Super hotel. Height of luxury.

Beautiful stay. Friendly staff, amazing room with comfortable bed. Breakfast was amazing and spa massage top class.

Excellent service throughout

Spotless room. Professional staff and fantastic surroundings

La chambre est plus grande que dans d'autres hôtels à Londres

Room was spotless and all the staff were wonderful and helpful.

Fantástica arquitetura de um prédio histórico totalmente recuperado e reformulado. Ótimos restaurantes e bares no hotel. Quarto enorme e super confortável (banheiro deixava a desejar sendo desproporcional em tamanhos

First rate

Clean rooms and friendly stagg

Small room with sloping ceilings so we kept bumping our heads. A huge television was set across one corner of the room which made it very difficult to reach the far side of the bed.

Room spotless and wonderful in every way.

Beautiful hotel, fantastic service, and great location!

Rooms were not very clean and shower stall had a j