The staff was great but the accommodations, not so much. Horrible mattress. It was like sleeping on an old mattress covered with plywood & a pillowtop mattress cover. Every time you move/roll over it crunched. It didn't matter that the bed was horrible because you won't sleep with all the street noise anyway. This was an expensive lesson. No more Hyatt's for us, my body can't handle it. Breakfast was good.
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Elizabeth
비즈니스 및 여가 가족 휴가
8.0
/10
14주 전에 리뷰함
Expedia Group verified review
We love staying here annually for the DSM art festival. It’s close to the festival and easy to walk around DSM. Their rooms are great sizes and spacious for families and we love having the option of the pool.
Chris
여가
10.0
/10
15주 전에 리뷰함
Expedia Group verified review
Went great
Kelly
출장
8.0
/10
15주 전에 리뷰함
Expedia Group verified review
Room was not that clean, bathroom had mold on the tiles and curtains had stains on the bottom from long term use. Hotel itself was good. Breakfast was decent.
Arnobis
8.0
/10
15주 전에 리뷰함
Expedia Group verified review
Rooms are
Sheri
여가 가족 휴가
10.0
/10
17주 전에 리뷰함
Expedia Group verified review
Hotel was clean and staff was very friendly.
CATHY
출장 가족 휴가
10.0
/10
18주 전에 리뷰함
Expedia Group verified review
Great place
Melissa
친구 및 가족
8.0
/10
18주 전에 리뷰함
Hotels.com verified review
The room was a little more rundown than I expected - finish was worn off of the bedside tables, sheets weren't tucked into the sides of the bed when I checked in. Staff was amazing.
Kari
친구 및 가족
6.0
/10
18주 전에 리뷰함
Hotels.com verified review
The hotel location was great with its access to the Skywalk system. The staff were amazing & very helpful. The hotel looked great. Everything was very clean. And, breakfast was delicious!
However, the beds were VERY uncomfortable. We hardly got any sleep. The mattresses and pillows were worn down. Plus, the beds creaked loudly with even the slightest move.
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Yadira
여가 가족 휴가
4.0
/10
18주 전에 리뷰함
Expedia Group verified review
It smelled alot like smoke and I hated that !!
Timothy
친구 및 가족
8.0
/10
19주 전에 리뷰함
Hotels.com verified review
Good stay. Short walking distance to my event but the hotel is very pricey.
Erin
여가 가족 휴가
6.0
/10
19주 전에 리뷰함
Expedia Group verified review
Very convenient location. The staff is fabulous! They are very friendly and helpful! Could use an update in technology and design of the rooms. Very clean!
Lisa
친구 및 가족
8.0
/10
19주 전에 리뷰함
Hotels.com verified review
You coulda we what looked like moldy filling in the comforter when held up near daylight
Lee
4.0
/10
19주 전에 리뷰함
Expedia Group verified review
Teribly old and not keeping up with modernizing
Abraham
출장
4.0
/10
20주 전에 리뷰함
Hotels.com verified review
Overall not that bad. After Initially checking in the couch in my room was soaked with febreeze. The front desk quickly changed my room which was good. However after I got in the shower later that night the body was dispenser was empty. 😑😑😑 I had to get out. Go downstairs and get one from the front desk…
Kay
여가 파트너와 함께
4.0
/10
20주 전에 리뷰함
Expedia Group verified review
I have stayed at many Hyatt's before and unfortionatly, this was the worst one I have stayed at. The shower made a noise like a car engine, and the shower pressure was either blasting or a drizzle. Breakfast was cold, coffee was empty and so were the creamers at 8:15. Parking was across the street and was charged 30 bucks a night in Iowa for parking!! Disappoinment and I not stay there again.
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Veeravanallur
8.0
/10
21주 전에 리뷰함
Expedia Group verified review
I thought that there would be restaurants and eateries near the hotel. There were none. There was no in-house dining option. The air conditioner was loud and noisy. Very average and over priced.
A
10.0
/10
21주 전에 리뷰함
Expedia Group verified review
Good overall!
Verified traveler
6.0
/10
22주 전에 리뷰함
Hotels.com verified review
Room had a smell to it, hair was in the shower/on furniture, some outlets didnt work, heatlamp in the bathroom was burnt out, and dress pants that were hung in the closet ended up with what looked like fur all over. Too pricey for what you get.