While staying there, for 3 nights, our room was not made up once as I couldn't find card to put on the door. The third night we had to call for towels and were told by the housekeeper that if we wanted our room refreshed we needed to put a card on our door.
When we checked out, there was a DMF charge on our bill. This is a Discretionary Management Fee. What in the name of god is that. We didnt have our room cleaned or the bed made and no additional shampoo, no conditioner at all and one facecloth for two people for 4 days. If I stay at this hotel again, I will tell them up front that I will not pay the DMF. Have stayed thete many times and this was definitely the worst time.