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Comfortable

.

Good breakfast

Great location

Bra frokost i hyggelig lokaler. Valget å kjøpe frokost hver morgen og det var dyrt, så ville nok sikkert ha vært billigere å kjøpe med frokost når man bestilte rom.

The hotel is nicely decorated and the rooms were very neat and nice. The breakfast was also really good and had bottled water and bananas for the half marathon runners. We wanted to sit in the nice courtyard, but it was full of wape smoke and the lobby had the same problem because smokers were often standing right outside the main entrance. My car got a dent while parked in the garage (no note left), but the video surveillance did not capture the incident. But over all, still a very nice hotel.

Morgenmaden var fin.

Alt er bare perfekt.

I enjoyed a fantastic day at SANA Berlin Hotel. My room was comfortable and spacious, modern and clean. The staff were all superstars. They were very friendly and very accommodating to my requests. I cannot thank them enough. Finally, the hotel is perfectly located. Easy to reach by public transport, and within walking distance to High Street shops and restaurants I would not hesitate to stay here again.

The breakfast was great and the room was clean. I was considered “vip” due to Expedia status so I received 20 percent off food and wine and a free drink. It would’ve been nice to be told that this actually does not count for the breakfast and that the free drink must be wine or beer. Not a big deal but it would’ve been nice to hear it before getting breakfast and ordering a mojito and being told no twice in a row. Otherwise lovely hotel and would return in an instant. Loved the bathroom in my room

Great hotel. Nice roms, nice spa and lovely breakfast

Alt var bare i top.

Sehr freundliches und zuvorkommendes Personal

I am disappointed with my recent stay at SANA Berlin Hotel, especially as I had a positive experience last year. The standard has clearly declined. On arrival, the apartment smelled of cigarette smoke, which is unacceptable in a non-smoking environment. Cleanliness was poor throughout , the dining table had visible marks from previous guests, and the headboard in the main bedroom had obvious spill stains, suggesting it had not been properly cleaned. Most concerning, the dishcloth by the sink was heavily stained brown, which is unhygienic and made the space feel dirty. There were also maintenance issues. The towel rail above the bath was skewed and appeared to be pulling out of the wall, giving a neglected and unsafe impression. Service was equally disappointing. For a week-long stay, I expected slippers and a robe to be provided as advertised without asking, particularly to use the pool facilities. By the second morning, when nothing had been provided, I had to request slippers and a robe myself, which should not be necessary. Overall, the apartment felt unclean and poorly maintained. This was a stark contrast to my previous stay and reflects a clear decline in standards.

Sauberes Zimmer gute Lage

yeah

Yes the Spa was sometimes too crowded.

En mycket god frukost. Rummet var något varmt och värmen gick inte att justera. Poolen uppe på spaet var ganska kallt och det blåste mycket från fläkten. Hotellet i sin helhet är jättebra. Men det kan bli bättre på deras spa avdelning.

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