하노이 시내 중심에 위치한 좋은 호텔입니다! 여러 관광 명소까지 걸어서 갈 수 있는 거리라 너무 멀지도 가깝지도 않아요. 특히 호텔 안에 슈퍼마켓이 있어서 우유, 과일, 계란, 간식 등을 살 수 있어 아이에게 정말 유용했습니다.

모든 것이 좋다! 서비스, 객실 및 기타.

좋은 위치, 청결도, 객실이 이전보다 더 편안하고 생수도 없습니다. 아침 식사는 제공되지 않습니다. 카운터에서 1인당 1일 200,000 이상을 지불하세요. 음식이 지루했고, 접시가 깨끗하게 씻겨지지 않았으며 밑면에 끈적거림이 있었습니다.

Enak pelayan ramah sekali unit bersih.

It 's a decent hotel. They have almost all of the essentials in the hotel for you to use. Overall, I would rate this as a 3.5 stars. The room was kept clean.

Nice location and friendly staff and clean room.

Nice room and location and clean environment.

Nice location, clean room and friendly staff.

Great stay. 3 bedroom apartment was spacious enough for our extended family to stay together. Great location and within walking distance to main area. Not a high end luxurious hotel but worth the money for a 4-star hotel.

Phòng ốc rộng rãi, sạch sẽ, đáng đồng tiền.

The hotel is good for family. The staff was very courteous and helpful. Hotel is near to lake. Loads of eating places near by. Shopping markets also in near vicinity.

Secara keseluruhan sebenarnya penilaian saya cukup baik untuk Somerset Grand Hanoi. Bangunan agak tua, Tapi kondisi di dalam kamar cukup terawat dan semua peralatan berfugsi degan baik. Staf hotel juga ramah. Tapi saya kecewa saat saya minta info tentang lokasi money changer terdekat, dan pihak resepsionis tidak memberikan info, Tetapi menawarkan saya untuk tukar di tempat mereka. Awalnya saya setuju dengan tawaran itu, Tetapi akhirnya saya kecewa karena mereka memaksa saya untuk tukar US dollar ke VND. Sementara saya hanya punya rupiah. Waktu saya tanya money changer terdekat yang bisa terima rupiah, Mereka nampak enggan memberi info dan hanya menjawab kalau di Vietnam semua money changer tidak bisa terima rupiah. Info itu sangat tidak masuk akal. Bagaimana mungkin money changer di Vietnam tidak mau terima rupiah, sementara pedagang kaki lima di sana mau di bayar dengan rupiah. Lalu kemana para pedagang itu menukarkan rupiah kalau money changer di Vietnam tidak mau terima rupiah seperti info para staf hotel tersebut? Saat itu ada 2 staf resepsionis dan 1 orang sepertinya supervisor atau manager mereka.

Wonderful spacious rooms. Comfy beds. Some of the devices are quite outdated, but still work.

It's not really 5* apartment service. It's not modern apt with old technology.