전체 평가 및 리뷰 Hilton Xian High-Tech Zone

전체적인 호텔의 시설과 서비스에는 만족하는데, check in counter의 직원들의 영어소통에 문제가 있습니다... 개선이 필요해 보입니다.

우선 공항->호텔, 호텔->공항 픽업서비스를 무료로 제공하여 편하게 이동할 수 있었습니다. 프론트에 있는 직원들도 친절하고 객실도 굉장히 만족 스러웠습니다. 화장실, 욕실, 사워실이 따로 분리되어 있네요. 위치도 큰길 바로 옆에있어 이동하기도 편리합니다. 다만 아쉬운점이 있다면 호텔주변 편의시설이 좀 부족한것 같습니다. 약 3분정도 걸어가면 주변 주택가 안에 조그마한 슈퍼가 있긴 합니다만 호텔 주위에 편의점이나 마사지 샵이 있다면 좋을것 같습니다.

1층 로비는 다소 좁아보이지만, 전반적으로 깨끗하고 조용합니다. 조식의 질도 우수합니다.

숙박은 편안하고 만족스러웠으나 주변 인프라가 너무 빈약하여 이동시 어려움이 많았다. 근처에 식당이나 편의시설이 너무 없음며 택시도 잡기가 매우 어려운 위치인것 같으니 이용하시려는 ㅂㄴ들은 참고하시기 바랍니다.

good~

跟地鐵站有一段距離. 其他整體不錯

接待人員都非常親切，熱心，下次再去西安還是會選擇住這裡

入住酒店期間忘記執拾房間，空調溫度不能調節知希望溫度

整體硬體設備不錯，但前台服務人員的素質有待加強，對問題的處理及反應速度太慢。

Rooms were fabulous. Extraordinary views and friendly staff. The best

大堂门厅接待工作粗糙，登记车牌信息总是有误，无法正常出行车库

沒預先在EXPEDIA上說需要付訂金

房間床鋪承托力不足。

sehr schönes amerikanisch/ europäisches Hotel, sehr ruhig sehr angenehm, wenig Europäer, in dieser so hektischen Stadt.

Alles in bester Ordnung. Haus und Zimmer sehr gut. Guter Wellness Bereich.

New hotel. Everything is good. Pool and SPA is quite well. The noodle restaurant is very good taste and services.

My experience at this hotel has been utterly disappointing. 1. I am sitting in an extremely hot room as I type this review (the thermostat says 29°C). There is no air-conditioning (only heating). I have informed the hotel a number of times, but they are only able to offer me a fan for cooling purpose (a first I have encountered in any hotel, let alone a 5-star hotel). To make things worse, I had to wait past mid-night, over an hour and after repeated reminders before the fan was delivered. 2. When I arrived I was told to expect a power shortage due to city maintenance, but the hotel claimed back-up generators would be available. Nope, that did not happen. The hotel's power (i.e. lights / water / phone / wifi) cut off as scheduled, and power did not resume until some time later. 3. The rooms are fitted with motion sensors that switches lights off at the most inappropriate times (e.g. halfway when you are showering). I understand the need to be environmentally friendly, but this has reached a point so as to be intrusive and irritating. 4. The location of the hotel is terrible. The local taxi drivers have no idea where this hotel is, and its surrounding is constantly plagued with traffic jams. Even at 2am, I can hear sounds of car and car horns (which is a constant in China) from the street below, from 18-storey high. Travelling by taxi is a necessity, and a trip from the hotel to the airport costs in excess of RMB200. I cannot recommend this hotel to anyone.

We live in the city and chose to celebrate our anniversary there. It was super relaxing! It was a great place to spend the weekend.

Everything is good except the lighting controls are not friendly. No switches for lightings in the room other than the auto lighting sensors for toilets.

I enjoyed my stay in this hotel, especially pool and sauna. Free Airport shuttle is a plus.