Staff was wonderful

The hotel was a newer building and very clean. The bed and pillow was not very comfortable but everything else was excellent.

Friendly staff, clean hotel, spacious bathroom. Nice pool although a little cold. Good location with adequate choices for dining. Nice breakfast buffet with more than enough selections and an extra choice off the menu included as well.

Ok hotel. Room has seen it's better days long time ago

Super hotel sur la marina avec parkkng

The hotel is nice & well-located next to ferry & old town. However, the pictures suggested it was more of a resort with a beach, et al... That was a surprise but the biggest disappointment was that the two suites we reserved were given away & 8 of us had to stay in three smaller rooms (& certainly not ideal for us to be so separated. That aside, its a fair value, nice pool & breakfast.

We only stayed one night but the room was nice and the breakfast excellent!

Staff was amazing. Very helpful when looking for activities to do and booking transportation. Had a great breakfast buffet every morning included with stay. Walking distance from town where there were other good restaurants.

Probably the best place to stay in Vela Luka. Staff are kind and attentive, but given that Vela Luka is a small island village, keep your expectations realistic for what the 4 stars mean in that sort of place.

Tasokas hotelli, tilavat huoneet, iso kylppäri. Ystävällinen ja avulias henkilökunta.

Die Pool Anlage könnte mehr wie Garten aussehen Leider sin die s.g." Strände" ziemlich unbequem Personal im Restaurant superfreundlich Weniger freundlich an der Reception

Bad customer service from hotel's management. Our family (1 child + 2 adults) booked a non-smoking family room. The first room offered had been used for smoking by a recent guest so our daughter (nor us / parents) could stay in the room. The hotel agreed to move us to a standard room for one day, with healthy air, but the hotel could not offer a new family room for our 8 days stay. We therefore asked the hotel via hotels.com for a refund for following next 7 days, so we could find a new hotel with family size ourselves. The hotel rejected to refund - and we were not allowed to speak with the management, who communicated only via the reception which and no authority. We therefore felt like hostages in the standard (small) room with no direct bargaining power as our payment was settled via hotels.com prior to our arrival. Hotels.com has not (yet) offered any compensation either - which I would expect from such a professional 3rd party hotel agent. Regards, Dagfinn

Todo muy bien , pero éramos tres y tuvimos ir Estuque hagan la tercera cama, luego editar jabón ir no Había y los elementos de higiene siempre para dos El desayuno excelente

Hôtel agréable, avec de jolies chambres. La nôtre semblait toutefois sentir un peu la cigarette. Le petit déjeuner est basique mais avec la possibilité de commander des plats en plus du buffet le rend sympathique. Le prix de la nuit est toutefois très élevé au regard des prestations.

Good service. Overall decent hotel. Nothing super special.

Le petit déjeuner était excellent et le personnel s'est montré très aimable et serviable. La chambre était assez confortable mais la vue sur la piscine (vide car hors saison) est un peu décevante malgré un petit balcon.

Es un hotel que no está mal, sencillo, no se corresponde con un hotel cuatro estrellas, parece más bien de tres estrellas. La habitación superior es pequeña. La terraza mínima, no cabe ni una silla. El bufet del desayuno sencillo, pero correcto. Hotel cari para las característica que tiene.

Steam room does not work fountain in the pool does not work you have to tell the staff twenty minutes before if you want to use the sauna not enough cushions for the sunbed. Probably ten in all. Hotel recommends to use two towels instead. Food is very basic and no choice for vegetarians No point writing a review in the customer review book in the lobby as we saw them tear the pages for bad reviews. Toilet paper is not automatically replaced.

Hôtel sur le port et à proximité de petits restaurants Navette pour différentes îles soit gratuites soit payantes (petit budget) Personnel agréable à l'accueil, moins dans la restauration Nous avons manqué de renouvellement serviettes, papier toilette, mouchoir en papier en chambre Petit déjeuner très complet et varié

Really welcoming staff from the off and the hotel is superbly clean with very modern comfortable rooms. The little gym is also sufficient for a quick workout. The views from the terrace are excellent. Great location in the centre of Vela Luka with a complimentary boat taxi over to the beach. Our children loved the hotel pool though. A huge choice of food in the half board option and the staff were really polite and helpful. Only slight downside was the price of wine, same bottle was circa 50% more than places right next door and hence the bar was rather empty in the evening.