전체 평가 및 리뷰 Britannia Inn Hotel

The room was too small, but the staffs were kind and friendly, especially the breakfast was really great, so I generally love it.

Everything was great. When I was checking in, the reception woman was beautiful and kind. The room was very clean, and they clean up everyday. The breakfast was great. And it is quiet to get rest.

일단 주변 환경을 미리 알았다면 예약하지 않았을 겁니다. 밤 늦게 일포드역에 도착했는데, 호텔까지 가는 동안 가로등이 거의 없어 애들과 애들 엄마가 너무 무서워했습니다. 호텔에 도착해서도 방이 2층 (우리 식으로는 3층)인데 엘리베이터가 없어 무거운 짐을 다 들어서 옮겨야 했습니다. 다행히 방은 나쁘지 않았습니다. 카펫은 좀 지저분했으나, 침대 메트리스 품질은 좋지 않았으나, 침대보는 깨끗했습니다. 패밀리룸을 예약했는데, 퀸베드 2개 및 싱글 1개라서 4인 가족이 지내기 충분했고, 다락방이라 삼각지붕에 달려 있는 창으로 들어오는 햇살이랑 바람이 좋았습니다. 제일 좋았던 점은 아침식사로 나온 English breakfast가 너무 맛 있었고, 동유럽 출신인 듯한 주방 아주머니들이 매우 친절했습니다. 혼자 런던에 오면 다시 묵을 의향도 있지만, 가족들과는 다시 오지 않을 것 같습니다.

Great value for money, great choice for a budget holiday

Clean

Jeg hadde bodd på dette hotellet tidligere og likte at det var i nærheten av undergrunnen og i ei gate som føltes trygg. Jeg var derfor veldig skuffet da jeg etter innsjekking ble informert om at jeg skulle bo på et søsterhotell, som var lenger unna undergrunnen og i et område som ikke føltes like trygt på kveldstid.

Clean and daily maid service.

Staff are nice, room cleaning everyday. Only things don’t like is using package of shampoo and soap for shower. The room at the day time is so hot when we stayed, we need open the back door to let the air circulate until sunset.

I didn’t stay at this hotel as when I arrived they told me that the room was under maintenance and sent me to another hotel down the road. The room was okay, however it was outdated and needed some proper tlc. People were also going up and down the hall knocking on random doors at 12am making me extremely anxious. Breakfast was diabolical, with two hard boiled eggs, some fruit, some cheese, a hard croissant and a yogurt. Hardly the full English breakfast shown on the hotels website. The beds were uncomfortable and the double was just two single beds pushed together and held together by a sheet. The shower was okay but I kept being squirted in the eye while showering as the head wasn’t screwed on properly. It was also a bit concerning that the reception wasn’t even in the same building as my hotel room it was across the street.

Wish I saw earlier that there was no air con. The two fans helped, but the single tiny window in the bathroom was not enough to allow fresh air in. Also, why was I sent to another building? The only explanation I got was “maintenance issues” which is what you say when you have no idea or can’t be bothered to give an answer.

We had booked three rooms, only two of which came up to the expected standard, the third room was most disappointing to us, no kettle, no tv remote control, only one towel which had to be used to mop up the water in the wet room in order to use the bathroom facilities. We would like a refund for the room booking.

We were staying out overnight after seeing a concert and this got the job done nicely. Basic accommodation reasonably priced, in a handy location for London arena. I would advise customers bring their own pillows if this is an option though

On check in was sent to a different hotel although close, not where we had booked. Also a completely different hotel to the one our friends were staying in! Again not the Brittania as booked. 2nd hotel wanted to charge again £100 security deposit which is refundable and also said we needed to pay extra for breakfast which according to my booking confirmation is included!!! Bit of a poor show overall

We were lucky to book a bigger room. Bathroom was rather small. We were on the top floor so it's rather risky when we hado to lift heavy luggage to the room. The location of the property is quite a walking distance from the train station.

Serious Warning: Avoid This Property! This hotel appears to operate a deceptive scheme. Upon arrival, they demanded an additional significant sum for potential damages, which was not disclosed upfront. After payment, they claimed no rooms were available due to maintenance issues and refused a refund. This forced me to accept alternative accommodation, despite the hotel showing vacant rooms on Expedia. Crucially, they marked me as "checked in," preventing me from canceling the booking. My assigned "room" was not in the hotel itself, but in a shared house at a different address, a significant downgrade from what was booked, and at an inflated price due to their added charge. This establishment engages in highly questionable practices. I urge Expedia to investigate how such operations are permitted on their platform.

So disappointed. Went to hotel and he changed me for security £100 after payments everything he told me go to another hotel which is in 5 minute by car and we will give u room there .then i went to another place and that was kids nursery and 50 plus baby stroller was there in hall m then i went to my room and i didn't sleep at all bcz there were kids with parents and all day crying playing in front of my room.. i had extremely bad experience. I just wasted my money. Better not to book room ever in this hotel they will send u to another's places to stay there

Dirty, bad location, bed uncomfortable and fixtures old and not working properly. Staff weren’t very friendly

La pire expérience. Nous sommes arrivés on nous demander une caution de 100€ pour nous dire que nous ne serons pas logés dans cette hôtel mais dans un autre à 15 min en voiture. On fait patienter plus de 2h avant que le Uber arrive. Arriver dans l’autre hôtel déception. Hôtel vétuste lits très très petit avec literie à revoir Modifier à revoir car rien ne tient. Une salle de bain tellement petite que impossible de se changer dedans. Réveiller en pleine nuit par le bruit des clients car hôtel non isolé pas de double vitrage et une odeur de cuisine. Un personnel gentil

I wanted to find a hotel with a car park close to station for London. This hotel fitted perfectly. The young lady at reception was wonderful, taking account of my poor hearing. She took me out into the street to explain the 5 minute walk to Ilford Elizabeth Line station. Personally, I had no complaints with this hotel. I should add though that my partner found the other residents were noisy during the night. Sometimes having poor hearing is a blessing. I do recommend the Britannia Hotel.

Kaltes Zimmer, Kaltes Wasser