Fantastic staff!

Lovely hotel, finished to a high quality throughout. Brilliant breakfast.

Our room was absolutely beautiful, with a comfortable bed that ensured a restful night's sleep. The spa facilities were very relaxing and well-maintained. The staff were friendly and attentive, making our stay even more enjoyable.

Lovely modern hotel, fab food

Beautiful hotel, our second visit in 5 weeks

Check in was good, the receptionist lady was absolutely brilliant. Had a Waters edge room, thought the layout wasn’t very good. Very dark and dingy room. Breakfast was fantastic, the staff and food were really good.

お部屋は清潔で、スタッフの対応も良かったです。レストランは朝食と夕飯をとりましたが、満足のいくお食事でした。

Everything, can’t wait to stay again

Excellent accommodation and breakfast.

Rooms the beds and pillows excelent,staff was really friendly food and service amazing,

Amazing stay. Staff friendly. Would return.

Warm we welcome on arrived and the whole stay was great and wonderful staff

Perfect stay. Location wonderful, Sansend is a very special favourite place. Hotel and grounds a real pleasure, staff pleasant and efficient, food very good, facial a real treat.

Booked for my parents and Aunt, they loved the hotel!

An amazing stay in the beach house. Comfiest bed, attention to detail was perfect and left a birthday card for me. Staff were amazing and the spa is so relaxing and the perfect place to relax

Amazing

Great food, high quality service. Unfortunately, despite staying at one of the most expensive suites, treatment and spa slots were not reserved or offered so we missed out on treatments due to no availability. In addition, the orchard suite, which was recommended for its privacy felt a bit like a basement, and its outdoor bathtub was overlooked by the suite balconies above.

Beautiful hotel and surrounding gardens. Rooms very spacious and clean. Only small issue the tables in orangery could have been cleaner.

We really enjoyed our stay but found the cleaning timetable below expectations. We like to relax after lunch but our room was not cleaned until after 3pm which meant that we had to arrange our activities around the hotel schedule rather than the other way round. When we asked there appeared to be no flexibility in the cleaning schedule .

Unfortunately not a perfect stay which was very disappointing with it being my husband’s birthday, booked through Hotels.com so not allowed to use the pool unless we paid £45 each, I have never heard of this before.The rooms are very nice but paying £5 for nut or crisps is ridiculous. The breakfast was very underwhelming with minimal choice, awful cold poached eggs, cold plates, weak coffee, all left me feeling very sick! Not worth £291 for one night.