최고의 호텔 중 하나!!! 이태리에 있는 일본식 오모태나시! 하루만에 알아봐주고 살뜰히 챙겨주고 웰컴 드링크부터 거의 모든것이 완벽합니다. 강추하는 호텔입니다. 다시 가면 다시 묵고 싶은 호텔이며 호텔리어들의 서비스 수준이 매우 높습니다.

Super chic hotel with artistically styled rooms, bar, lounge and lobby Easy drop off via water taxi right to the lobby where the staff are there to greet you with warmth and helpful info

Chic playfully surreal decor. Amazing service. Dinner was best we had in Venice.

Such a lovely hotel the staff were exceptionally helpful and friendly making the stay even more special

Séjour parfait !! Le personnel est aux petits soins pour ses clients. Chambre magnifique

Absolutely stunning property

Everyone was very friendly & excellent service!

ESPETACULAR!!!! MUITO GENTIL SIMPÁTICO E ADORÁVEL OS FUNCIONÁRIOS!!!

Everything was fantastic

great hotel. The location was fabulous and the staff were very welcoming and gracious

It was beautifully decorated, unique and the staff was excellent.

The property is stunning but the staff is what sets this hotel above all the rest. From pre-arrival to check out the staff was over the top! I can’t say enough about the service. Can’t wait for my next visit to this fabulous property.

It was a wonderful property. Easy to get to by water taxi or by water bus. Very friendly staff and concierge. Very clean rooms and close proximity (walking) to almost anything you need! Highly recommend

The hotel is beautiful but the staff was fabulous! Many thanks for all your help!

Great customer service! Beautiful hotel

Todo excelente !!! Hermosa la decoración y super amables

Had to cancel my trip giving 4 days notice due to my son falling ill. The front office and management showed zero compassion or understanding and would not provide a refund under these exceptional circumstances. Unbecoming of a supposedly 5 sta property. I would avoid this place.

Spectacular hotel with beautiful modern rooms and a very attentive and lovely staff; their concierge is TOP! Highly recommend!

Excelente hotel . Serviço de primeira e pessoal de atendimento super simpático , alegre e disponível . Café da manhã muito bom . Voltaria sem dúvida alguma .

The hotel itself is beautiful. The breakfast that they serve is large with a lot of variety. They cater to many types of dietary needs. But the best part of our stay was the staff. They were the most friendly and attentive hotel staff we have ever had. Amazing people - would highly recommend to anyone!