The food, location, rooms and atmosphere were really good but the service was so bad. It was 2-hours delay for the check-in process and the staffs didn’t try to do anything except told the customers to waited for that. No compensation. No work-around. They should had a better plan for this situation since they must knew before that how many the customers going to checked-in on that day and then prepared for that but they didn’t. Very bad management!
트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: CHRISTOPHER MICHAEL (크리스토퍼 마이클) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호