The check-in experience on the day of our arrival was rather unpleasant. Due to the heavy cleaning workload during the holiday, our check-in was delayed. Shortly after we settled in and began to rest, another guest used a key card to enter our room. This happened because of a front desk error, where the room was assigned twice, which gave us quite a fright. However, Harris Liu Lisong, the hotel manager, promptly apologized and compensated us, which helped ease our minds. That said, we hope the staff can improve their professional skills and not always rely on the manager to rectify the situation for them.

Location is convenient and many restaurants around. Staffs are super friendly and helpful. The room is quiet and comfortable. The only issue is the lobby and the elevators an are filled with secondhand smoke. Other than that everything is good as expected.

Unique

It was perfect: the BEST WELCOME EVER! Such kind staff, good food, a lovely quiet room with a view to the waterfalls …A big THANK YOU to all!!!

good

早餐太單調 沒什麼東西可以吃

背靠大公园自然风光绝佳 房间可能老了一点 但是服务超级好

like always, its Hyatt

酒店很大，总体来说非常安静，也很干净。使用了酒店的泳池，设施还不错。离商圈也比较方便

非常舒适，原来只计划住二晚最终住了4晚。

Great hotel in Guiyang. I would stay here again next visit.

很好的一家酒店，硬件设施可以，但还有提高空间。马桶不是智能的。早餐很棒，谢谢。

Not really up to my expectations but still the best in Guiyang, location is quite far from the city. Th e receptionist is nice, decoration not that up to brand standard

This Hyatt located in the new district it is very spacious in and out. The hotel services from the front desk to the room service are very good! Their employees are professional and willing to help when you have a requedt. As soon as you walk out of the hotel lobby the city streets are wide and not as crowded as the old district. You can find all kinds of shops and eating places. Restaurants in the hotel are beautiful but beware the price when you book a private room for dinner!

地點尚算方便

客室の広さや天井の高さも十分で極めて快適なホテルです。庭園も広くよく整備されています。朝食のビュッフェも質、量共に申し分無く満足のできるものでした。

空港からタクシーで30分程の場所です。施設も綺麗でスタッフも英語が通じるので快適に過ごせました。また、滞在したいです。

We chose this hotel because of the great reviews other people had. We certainly was not disappointed. I and a friend travel there for a short relaxing getaway trip. We used the hotel spa for massages. I liked my masseuse and she said hers was okay. Since this hotel is located more in the 'suburb' area of the city, we had to take taxis to the city to join the daily tours. The taxi fee varies from CNY 30 to 55 depends on the location we went. We still enjoyed it because the hotel area is not as congested as the city and yet still convenient with eateries and shops. We also went out nearby for foot massages and went for a walk at the park adjacent to the hotel. We really enjoyed the park. It is nicely kept and we felt safe. There were a lot of locals walking and exercising in the park.

Hotel has own waterfall, seen from room. Great indoor pool and hot tub. Visit Falls area and caverns, and Qingyan Ancient Town, both 5-star sites!

After a rough taxi ride, which is quite common in Guiyang, arriving the hotel and checked in by a group of friendly and efficient staff is quite a relief. I stayed on the ClubFloor, which is quiet and cosy. The room size is good, bed is comfortable, and the amenities are of high standard. Staffs are polite and courteous. Thoug the location of the hotel is a little far away from the city center, I'll pick this hotel again the next time in Guiyang.