Excellent hotel no complaints whatsoever

The spa was dirty with bugs crawling around the pool edge. This made me question the entire cleanliness of the hotel.

The room was nice and clean, but dated but nice. One thing that did annoy me, there was a breakfast menu that u hang outside your door to get breakfast to your room. I filled it out and put it on my door and no body took the order, they slid a bar bill under my door though but didn't take the order so that wasn't great.

Upgraded room albeit very noisy but can't complain.

Very rude woman on the desk at breakfast

Stay was okay,little disappointed stay was not in main hotel but a out building Room was comfortable and clean

Got put in a back room in a travel lodge type room. Bike show on hotel was rammed. Couldn’t even find a parking space

We like the hotel but we're a little disappointed at housekeeping not done every day.

The rooms in the outside building are in a waking distance from the main building, but items very annoying if it’s raining! Pool ok

Fabulous place

The Paddock rooms were okay...obviously lower quality than the main rooms and a good walk from the main section of the hotel.

Very clean, friendly staff and excellency delivered.I can't wait to book my next stay at the hotel

Clean spacious room and great food

Was supposed to have two single beds and got given a king.

The swimming pool, jacuzzi and steam room here were fantastic - a real treat. Such a friendly team as well. We went for the half board option and had dinner included, the three courses were delicious and service was very quick which was impressive given how many diners they had in the restaurant at once. The waiters were really lovely to our little boy who had a great time. No real downsides, just that the hotel is pretty vast, our room looked onto an internal courtyard so not perhaps the most beautiful building to stay in aesthetically but overall we thought it was a good value deal and very efficiently run, we really enjoyed it.

Very comfortable and pleasant stay. Gym and pool area are great.

The first room we were given was already occupied and when we walked in, a person was in the shower. We were then issued a room that smelt like a sewer. I am disabled and walking back to reception for a third time just to check in and collect a key to enter a room aggravated my arthritis so much that I could not sleep due to severe pain.

Did not get chance to use the spa

Check in at 4pm even if your room was ready they wouldnt let u check i so at 4pm you couldnt move in the reception the ques were out the door. People doing alot of moaning and complaining

Reception were unaware of half board and took a while to sort, same again when we went for dinner restaurant were not aware. Bar that hotel was great and staff were nice and attentive.