전체 평가 및 리뷰 Apartaments Independencia

첵크인때 너무 고생한거 말곤 모든것이 만족스러운 경험이었습니다.

feel nice and cozy. large space. automatic system without any customer

Cuarto de baño muy degastado. Igual q el resto del mobiliario, tambien pasado de moda. Todo extremadamente limpio. Cama súper cómoda. Aire acondicionado perfecto. Y muy buena localización.

Nice and clean apartment. Great view from the balcony! A bit complicated to get in, but the concierge was super helpful. Recommended.

Limpieza , amplitud y cama muy comoda

Access to the place was inconvenient- had to be done remotely. The pillows were flat and uncomfortable- only 2 bath towels and no extras were available.

We had a very good time. Enough rooms for 3 people and close to Encants metro station and also walkable distance to many touristy spots. 1 bad thing we found was sometimes we saw dust somewhere on the floor or under the sofa or beds. We happened to meet the concierge inside the building and no problem with checking-in. We thank his support!

Beautiful big apartment. However, had trouble with hot water in the apartment. The location is amazing, close to the Família sagrada.

Small pátio on back facing the sun Location elevator

Ho soggiornato con la mia famiglia 4 notti in questa struttura, il nostro appartamento con 4 posti letto era nuovo,ampio e ben arredato. L'unica nota dolente è il fatto che il check-in sia totalmente automatizzato e che ci sia un servizio di portineria ad orario molto ridotto per cui se si presenta qualche inconveniente, come è capitato a noi con la chiave che si era smagnetizzata, non si può contare su un'assistenza immediata.

La struttura nel complesso e’ carina e in una posizione comoda, ben collegata ai mezzi pubblici e a pochi passi dalla Sagrada Famiglia .Il problema è la mancanza di contatto con il personale.Il check in alla macchinetta è intuitivo però è difficile avere un contatto con il personale in caso di necessità. Quello che manca è una pulizia migliore , purtroppo c’è polvere negli appartamenti e manca un cambio biancheria . Noi abbiamo soggiornato 6 notti e il cambio è stato fatto al quinto giorno e non a tutti , su 4 appartamenti uno non ha avuto il cambio biancheria. Inoltre ci sono stati dati solo gli asciugamani puliti, non è stata fatta la pulizia dell’appartamento.Avevano chiesto la terza sera asciugamani puliti, a pagamento, ma non sono mai pervenuti. Per i soldi spesi queste cose richieste dovrebbero essere scontate .

Our stay at Apartments Indepencia was very good. Check in was a little complicated. There are 2 buildings and the second building is where you check in. We did not have our booking id, only the itinerary number from hotels.com, so we had to contact the property to get the booking id. But once we had that the self check in was pretty easy. The apartment itself was very nice. It was very clean. 2 bedrooms, kitchen, living area and bathroom. The shower is very small but it worked. There is no laundry, but there is a laundromat across the street. The location is very close to 2 metro stations and plenty of shops and restaurants. The balcony is small but it was nice to have. There were no kitchen linens (towels, oven mitts, etc.) so if we had used the oven it would have been difficult to remove anything hot. The oven rack also did not fit into the oven correctly. There was a kettle to heat water but no coffee pot. But there are coffee shops less than a block away. They clean after 5 days of your stay, but we had to call and request that they come and clean and replace our towels. I would very much recommend Apartments Indepencia for a stay in Barcelona.

No había agua caliente en el departamento. Se reportó en varias ocasiones y la solución fue en el día del check-out que nos prestarán el baño de otro departamento para bañarnos. El que se quisiera bañar los otros días fue con agua fría en un clima de alrededor de 0 a 10 grados durante el día. Muy desafortunado Fuera de eso el personal muy atento, sobretodo durante el check-in. Consejo a todos los usuarios:siempre verifiquen que funciona el agua caliente en cuanto lleguen a un apartamento para verificar que todo funciona correctamente.

Arrived an hour after reception closed had to phone to ask how to enter the apartment. Very rude man who replied

Muy bueno recomendado

Good stay. Clean, spacious, friendly staff. Walking distance fromsagrada Familia. A lot of dining options nearby.

It was mostly a good experience, well located, clean and comfortable. The only thing is the check in method, not very expedited, other than, definitely I recommend and would come back

This is the Spirit Air of hotels and apartments. Bad (non existent) communication, half broken, uncomfortable. The Expedia portal claims that the staff will communicate to you in Russian, English, Spanish, and I believe French. Lies. They don’t speak English. They don’t speak Russian. When I called to complain about the broken thermostat in our apartment, the person answering the phone said I’m sorry I don’t speak English. She transferred me to a third-party service that took my complaint down and said that somebody will reach out to me at some point during my stay. Mind you, it is 43°F outside. Heat is not working. And somebody may or may not reach out to me at some point during my stay. You get one towel per person for the duration of your day or for the five days, whichever comes first. Would you like another towel? Sure, if you ever get a hold of somebody, you have to pay three euros to exchange it for a fresh one. You have two semi rolls of toilet paper. Would you like some more? Sure, get your money out and they will give you more toilet paper. Would you like an extra key? Because you only get one. They will give you a duplicate key if you are fortunate enough to get a hold of somebody. They claim there is a person at reception during set hours of the day. Lies. That person comes and goes whenever they please, but we’ve never seen him once at his desk. The faucet in the bathroom is half broken and there was someones hair all over the bathroom

Excellent communication

The apartment itself was brilliant- very spacious, clean and airy. The main bed was huge and comfortable, second bedroom was cosy. The lounge had one sofa, no room for 4 of us to sit at the same time- but to be honest we were so busy out sightseeing it didn't matter. There is also a dining table and chairs. The entrance is a little hard to find- just a doorway, easily missed. It is in a quieter area, which we liked- 15 min walk from Sagrada Familia (must see), metro is 2 min walk away(€2.55 into centre) and taxi is around €10 to centre. Overall we loved it- but not very soundproofed, as it was close to New Year's Eve-, we could hear a lot of noise from other apartments in our block.