Genuinely the best hotel I've ever stayed at in my entire life. The room was amazing, the facilities were amazing, the food + drinks were amazing, the excursions the hotel arranged were amazing and the staff were all amazing!!!! Definitely recommend

Atendimento incrível! Funcionários ótimos!

Overall, it was a good experience. However, the quality and variety of the food need significant improvement. There were very limited snack and light meal options throughout the day. The lunch and dinner selections were also disappointing for an all-inclusive resort, with insufficient variety and quality compared to what would be expected from this type of hotel.

Ficamos na suite. Excelente quarto. Em perfeito estado. Vale a pena também porque dá direito a passeios privados.

Melhor hotel que já ficamos hospedados. Equipe muito atenciosa, comida e passeios impecáveis. Melhor investimento quando se fala de Atacama. Recomendo fortemente.

Experiência incrível!!! Hotel maravilhoso em todos os quesitos de comodidade, cordialidade, segurança e atenção aos clientes!!!

Fantástico hotel. O quadro de funcionários é realmente excepcional. Apesar do ser um hotel de valor elevado, deve-se levar em consideração o que está incluído: ttansfer, passeios, estadia all inclusive, recursos humanos extremamente profissional, instalações excelentes. Não há rotina. A não ser que vc queira. As excursões são muito bem organizadas e os guias são muito bem preparados. O diferencial marcante: "staff" primoroso! Vale cada centavo.

O hotel é maravilhoso, o staff incrível e a flexibilidade com passeios e horários são um diferencial. Como sugestão, o restaurante poderia ser melhor, com mais jantares temáticos, maiores variedades no cardápio. O bar é excelente. Com ajuste do restaurante com toda certeza é um dos melhores hotéis.

Increíble hotel

The best hotel ive ever been.

Hotel maravilhoso. Instalações incríveis, equipe de passeios impecável e um staff que te faz sentir como se estivesse em casa. Recomendo muito.

Fantástico! Tudo perfeito. Sem defeitos para esse hotel. Ficaria lá novamente com certeza!

Everything was perfect

Everything was awesome. This was a great facility and an incredible experience

From the moment we arrived at Tierra Atacama, everything exceeded our expectations. The property feels almost new, yet it radiates warmth, elegance, and beauty. Every single detail of the design has been carefully thought out, combining modern comfort with impeccable taste and respect for the desert’s natural surroundings. The service was extraordinary. The entire team went above and beyond to take care of us at every moment. Their kindness, attention to detail, and genuine hospitality made us feel truly special. No request was too small – they anticipated our needs and made sure everything was perfect. The tours organized by the hotel were absolutely exceptional. Each excursion was thoughtfully curated, and the guides were not only professional but also deeply knowledgeable and passionate about the region. Thanks to them, we were able to discover the wonders of Atacama in a unique, enriching, and safe way. Tierra Atacama is more than just a hotel – it is an experience of excellence, harmony, and unforgettable memories. Without hesitation, I can say this was one of the best stays I’ve ever had. I would highly recommend it to anyone seeking a perfect balance of comfort, adventure, and first-class hospitality.

Todo increible. Cada dia esta incluido a parte de las comidas y bebidas los tours que podrian ser o uno de todo el dia o dos de medio dia en la mañana y tarde. Todo muy organizado y connun servicio excelente.

Staff and our guide Cyna was excellent. Hotel manager Maria made sure our stay was comfortable and enjoyable. Our room was cleaned and stocked without any complaints. All in all they were great.

Pasamos tres días increíbles en Tierra Atacama y no podríamos estar más contentos con la experiencia. El hotel tiene una infraestructura excelente, perfectamente integrada con el entorno, y ofrece todas las comodidades que uno espera de un lugar de este nivel. Desde el momento en que llegamos, el servicio fue impecable. Todo el personal —desde los meseros hasta los conductores— fue siempre amable, atento y dispuesto a ayudar con una sonrisa. Un agradecimiento especial a Chris, quien se encargó de que nuestra estadía fuera excepcional en todo momento, y a Amaro, uno de nuestro guías, que fue simplemente bárbaro: conocedor y apasionado por lo que hace. Las excursiones fueron impresionantes, bien organizadas y adaptadas a nuestros intereses y ritmo. En resumen, super recomendado. Tierra Atacama no solo ofrece un lugar hermoso donde hospedarse, sino también una experiencia completa y profundamente memorable. ¡Volveríamos sin dudarlo!

Incrível. Fomos muito bem atendidos pela Catharine, jaqueline, estevan e alejandra. Eles fizeram nossa estadia mais especial.

I really loved my experience at Tierra Hotels, the service, the atmosphere, rooms, everything was amazing. The only thing in my opinion that could be better was the food, that was good sometimes and not so good a few other times. It was French style, so sometimes you would have to repeat a dish as the food was insufficient. The bed was a bit hard for my tasting but luckily the hotel had a pillow top which helped tremendously. The service was beyond amazing and very professional, everyone that worked at the hotel was very nice and helped the guests with any questions or needs they had, with a lot of goodwill and a smile on their faces. The tour guides were very nice folks, professional and very knowledgeable about Atacama and its mysteries and beauties and they all spoke very good English. Tierra is an amazing hotel and that's why they charge premium. I just think they need to improve the food, it was not the best.