9.0
특별함
리뷰 427개
청결

9.4

편안함

9.0

위치

10.0

서비스

9.2

실제 이용 고객 리뷰 Hôtel du Château & Spa Gemology

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
8.0
/10
382주 전에 리뷰함

Expedia Group verified review

먼저 약간 기대에 못 미쳤던 점은 킹 침대 두개 있는 방을 예약했는데 침대 하나는 소파를 펼치는 침대였다는 것과 뒤늦게 예약한 거라서 전망 좋은 방은 이미 다 빠졌었겠지만, 지하방에 전망이 그냥 조그만 잔디뿐이었다는 거.... 우리가 여행하며 가장 비싸게 예약했던 호텔이었던 만큼, 시기가 겨울이라 다른 호텔에서는 히터를 틀어도 늘 추웠었고, 루르드에서는 시에서 25도 이하로 규정해놓아 온도를 더올릴 수가 없다고 하는데 다른 곳들도 그런 건지 모르겠지만, 암튼 여행 내내 숙소에서 추워했었는데 이 호텔은 방에 들어서자마자도 포근했고, 침대도 좋아 가장 잠을 편히 잘 잤습니다. 조식이 포함된 거라 아침도 먹었습니다. 뷔페식이 아니라, 주문을 받아 테이블로 배달을 해 주었는데 빵은 바구니에 푸짐히 담아 가져다 주었고, 차도 각자 포트에 담아 가져다 주었습니다. 주차장도 소유하고 있어서 주차비 부담하고 편히 세울 수 있습니다. 성곽 바로 아래에 있어서, 성에서 불꽃놀이나 행사가 있을 때 방문하면 더욱 환상적이었을 장소입니다.
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Inmo
8.0
/10
393주 전에 리뷰함

Hotels.com verified review

샤토 근처, 좋은 전망, 버스정류장 바로 근처로 기차역에서 도보 이동은 약 20분 소요됨 방이 생각보다 작고 사진과도 다름 엘리베이터 없음 그래도 친절하고 인상을 나쁘지 않았음
Myeong-Chan
10.0
/10
452주 전에 리뷰함

Expedia Group verified review

Very close to Caracasone Castle Night view of castle is terrific and garden is beautiful Pool and spa is very good. Breakfast is also good
Andrew
8.0
/10
13주 전에 리뷰함

Hotels.com verified review

Staff and the room were lovely....Painting for the duraction of our stay was a drag, though! They should have clsoed for that.
Thibaut
8.0
/10
18주 전에 리뷰함

Hotels.com verified review

Insonorisation moyenne.
Herve
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Personnel tres sympathique et competent
Aurore
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Hôtel parfait, accueille parfait . La localisation es parfaite
zhengyu
6.0
/10
21주 전에 리뷰함

Hotels.com verified review

The window has only a thin curtain, so you can see both inside and outside.
Alejandro
8.0
/10
23주 전에 리뷰함

Hotels.com verified review

La ubicación es buena, las instalaciones son viejas pero bien cuidadas
Duncan
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여가 파트너와 함께
8.0
/10
27주 전에 리뷰함

Expedia Group verified review

This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back.
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Julia
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6.0
/10
29주 전에 리뷰함

Expedia Group verified review

Not quite the romantic break suggested by photos & description. Loud party in room next to ours (not in main building) and music in bar with loud base thumping. When we asked to change we were told it was even noisier in the main hotel. Seems they accept groups. Rooms by pool very dark creating a bit of a ‘dingy’ feel. Check your bill. Ours charged us for b’fast for all four days when we only had one. Great location but disappointed.
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Peggy S
10.0
/10
29주 전에 리뷰함

Hotels.com verified review

No better location to visit the Cite.
Paul
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여가 파트너와 함께
10.0
/10
30주 전에 리뷰함

Expedia Group verified review

Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
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Elke
4.0
/10
33주 전에 리뷰함

Expedia Group verified review

z. B. der Gast wird schon beim Empfang der Unterkunft zwangsbeschallt, eine Abhilfe wird entschieden zurückgewiesen. Das setzt sich beim Frühstück unvermindert fort. Der Preis ist für dieses Haus völlig indiskutabel, alles marode. Ich werde Ihre Dienste in Zukunft nicht mehr nutzen, da keine Verifikation erfolgt.
Andrew
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여가 파트너와 함께
10.0
/10
33주 전에 리뷰함

Expedia Group verified review

Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
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Michel
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10.0
/10
34주 전에 리뷰함

Expedia Group verified review

Excellent location close to gate of the old city. Great amenities and excellent service.
Sylvie
8.0
/10
34주 전에 리뷰함

Hotels.com verified review

Nous avons été déçus par la chambre très petite et très sombre. Par contre, chambre avec emplacement idéal : l'accès direct à la Piscine et au parking , terrasse . La réception , la salle de restaurant intérieure et extérieure: magnifique cadre au pied de la citadelle . Excellent petit déjeuner et planche charcuterie sympathique pour un petit creux à toute heure .
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Yvonne
10.0
/10
35주 전에 리뷰함

Expedia Group verified review

Beautiful property. Very friendly staff. Very accomidating. Lovely views.
Alison
8.0
/10
36주 전에 리뷰함

Hotels.com verified review

This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.
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LEAH
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
40주 전에 리뷰함

Expedia Group verified review

Beautiful hidden gem steps away from La cité médiévale
페이지당 리뷰 수
20
40

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