9.0
특별함
리뷰 427개
청결

9.4

편안함

9.0

위치

10.0

서비스

9.2

실제 이용 고객 리뷰 Hôtel du Château & Spa Gemology

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
8.0
/10
367주 전에 리뷰함

Expedia Group verified review

먼저 약간 기대에 못 미쳤던 점은 킹 침대 두개 있는 방을 예약했는데 침대 하나는 소파를 펼치는 침대였다는 것과 뒤늦게 예약한 거라서 전망 좋은 방은 이미 다 빠졌었겠지만, 지하방에 전망이 그냥 조그만 잔디뿐이었다는 거.... 우리가 여행하며 가장 비싸게 예약했던 호텔이었던 만큼, 시기가 겨울이라 다른 호텔에서는 히터를 틀어도 늘 추웠었고, 루르드에서는 시에서 25도 이하로 규정해놓아 온도를 더올릴 수가 없다고 하는데 다른 곳들도 그런 건지 모르겠지만, 암튼 여행 내내 숙소에서 추워했었는데 이 호텔은 방에 들어서자마자도 포근했고, 침대도 좋아 가장 잠을 편히 잘 잤습니다. 조식이 포함된 거라 아침도 먹었습니다. 뷔페식이 아니라, 주문을 받아 테이블로 배달을 해 주었는데 빵은 바구니에 푸짐히 담아 가져다 주었고, 차도 각자 포트에 담아 가져다 주었습니다. 주차장도 소유하고 있어서 주차비 부담하고 편히 세울 수 있습니다. 성곽 바로 아래에 있어서, 성에서 불꽃놀이나 행사가 있을 때 방문하면 더욱 환상적이었을 장소입니다.
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Inmo
8.0
/10
378주 전에 리뷰함

Hotels.com verified review

샤토 근처, 좋은 전망, 버스정류장 바로 근처로 기차역에서 도보 이동은 약 20분 소요됨 방이 생각보다 작고 사진과도 다름 엘리베이터 없음 그래도 친절하고 인상을 나쁘지 않았음
Myeong-Chan
10.0
/10
437주 전에 리뷰함

Expedia Group verified review

Very close to Caracasone Castle Night view of castle is terrific and garden is beautiful Pool and spa is very good. Breakfast is also good
Julia
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여가 파트너와 함께
6.0
/10
14주 전에 리뷰함

Expedia Group verified review

Not quite the romantic break suggested by photos & description. Loud party in room next to ours (not in main building) and music in bar with loud base thumping. When we asked to change we were told it was even noisier in the main hotel. Seems they accept groups. Rooms by pool very dark creating a bit of a ‘dingy’ feel. Check your bill. Ours charged us for b’fast for all four days when we only had one. Great location but disappointed.
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Peggy S
10.0
/10
15주 전에 리뷰함

Hotels.com verified review

No better location to visit the Cite.
Paul
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
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Elke
4.0
/10
18주 전에 리뷰함

Expedia Group verified review

z. B. der Gast wird schon beim Empfang der Unterkunft zwangsbeschallt, eine Abhilfe wird entschieden zurückgewiesen. Das setzt sich beim Frühstück unvermindert fort. Der Preis ist für dieses Haus völlig indiskutabel, alles marode. Ich werde Ihre Dienste in Zukunft nicht mehr nutzen, da keine Verifikation erfolgt.
Andrew
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여가 파트너와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
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Michel
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Excellent location close to gate of the old city. Great amenities and excellent service.
Sylvie
8.0
/10
19주 전에 리뷰함

Hotels.com verified review

Nous avons été déçus par la chambre très petite et très sombre. Par contre, chambre avec emplacement idéal : l'accès direct à la Piscine et au parking , terrasse . La réception , la salle de restaurant intérieure et extérieure: magnifique cadre au pied de la citadelle . Excellent petit déjeuner et planche charcuterie sympathique pour un petit creux à toute heure .
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Yvonne
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Beautiful property. Very friendly staff. Very accomidating. Lovely views.
Alison
8.0
/10
21주 전에 리뷰함

Hotels.com verified review

This hotel is absolutely beautiful with the most wonderful setting and location. The staff are helpful, friendly and professional. The set menu breakfast is beautifully presented and plentiful. We stayed in the Deluxe garden/pool facing room. These rooms are quite small but have a lovely outdoor patio area. The lighting in the room isn't good enough and is extremely dark. The floor uplights are very blinding.The shower had a drain smell. The uplighting on the pathway up to the rooms is quite blinding and the steps are very easily missed. If these issues could be rectified it is definitely a very unique experience. I would definitely recommend this hotel.
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LEAH
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여가 파트너와 함께
10.0
/10
25주 전에 리뷰함

Expedia Group verified review

Beautiful hidden gem steps away from La cité médiévale
Wray
8.0
/10
26주 전에 리뷰함

Hotels.com verified review

The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos.
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claudia
icon-친구 및 가족
친구 및 가족
8.0
/10
27주 전에 리뷰함

Hotels.com verified review

Quarto extremamente pequeno Sem frigobar Cafe da manha pago na propriedade
Kelli
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여가 파트너와 함께
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

Property was beautiful and the staff was great!
robert
8.0
/10
28주 전에 리뷰함

Expedia Group verified review

Helpful staff. Good managers
Julee
10.0
/10
30주 전에 리뷰함

Hotels.com verified review

What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem.
Alejandro
icon-친구 및 가족
친구 및 가족
10.0
/10
31주 전에 리뷰함

Hotels.com verified review

Nuestra impresión al llegar al hotel fue fantástica, las instalaciones son muy bonitas y cada detalle está muy bien pensado. La amabilidad de Laurent en el check in fue ideal, nos hizo sentir como en casa al llegar con todos los tips para aprovechar nuestra llegada al lugar.
Giselle
icon-친구 및 가족
친구 및 가족
10.0
/10
31주 전에 리뷰함

Hotels.com verified review

We thoroughly enjoyed staying here! We didn't know what to expect and loved it. Service is friendly and attentive, the hotel is across the street from the fortified city. Rooms were a bit small for 3 people but still comfortable. We didn't get a chance to use the pool but left feeling like we should come back to this hotel/city at some point in the future. Breakfast is incredible and scenery is beautiful!
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페이지당 리뷰 수
20
40

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