the room at basement was low ceiling and I felt we were prisoners or maids. do not recommend to stay family room at the basement. afternoon tea and breakfast were great.

Very convenient to access to the roman bath and other sightseeing spots. The breakfast was lovely.

Very good place to stay in Bath. Quiet street opposite park with private parking paid extra. Five minutes walk to the center.

Very clean room. Not keen on it being pet friendly though - did not check this out before booking

Great room with lovely view, very friendly and helpful staff. Shower bit awkward to use and dripped cold water from ‘rain’ head whilst using other head. Great location for seeing sights and shopping, also quiet park on the doorstep.

Perfect for walking distance into Bath city centre. Staff very helpful. Delicious complimentary shortbread on arrival. Room had everything I needed, would stay again.

Un service aux petits soins. Une table soignée et tres bonne. Un emplacement parfait pour visiter Bath a pied. Je recommande cet établissement.

Very good staff member at breakfast.

The employees at this Hotel were amazingly helpful, friendly, courteous and pleasant. Loved our stay here - my only little quibble I had was that the room I booked was on the small side. We just missed having a wardrobe.

Der var for lidt personale. Meget lang ventetid på bl.a. morgenmad. Værelset var mindst 35 grader varmt. Vinduet var ikke åbnet og køleskabet fungerede som radiator til vi slukkede det. Ok hotel men lever ikke op til forventet service for 5 stjerner.

The staff are what really makes this hotel special - everyone is so helpful, cheerful, friendly and attentive.

Love the historic building but no ac and super small bathroom

Superb accommodation, great food and wonderful staff

Brilliant staff who are extremely attentive, great drinks and food. In a great central location

Excellent property and location.

Very good hotel in a great location.

Perfect One Night Stay in Bath

Very clean and close to all the places one would like to visit in Bath

A beautiful place with excellent staff. Great location, short walk to everything.

Amazing staff - Kim especially who saw us to our room and provided breakfast service went above and beyond. Room was incredibly clean, comfortable and the hotel very conveniently located, with lots of tea and coffee provided in the room.