the room at basement was low ceiling and I felt we were prisoners or maids. do not recommend to stay family room at the basement. afternoon tea and breakfast were great.

Very convenient to access to the roman bath and other sightseeing spots. The breakfast was lovely.

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Awesome hotel, lovely room, great staff and super close to everything in bath

Lovely hotel. Great location, helpful and pleasant staff. Room was really nice.

We did not enjoy our stay here

The sophisticated decor was intriguing. The bar and restaurant is excellent for dinner and breakfast. The staff is delightful and very helpful. The proximity to town is a bonus for a short walk. Enjoy.

Wonderful stay. Spacious room, good breakfast and great afternoon tea. Very close to the centre and lots of good restaurants. Staff were extremely friendly and helpful. Loved our stay and will definitely return.

Very Cozy and Romantic Very clean and comfortable Breakfast was good

Lovely hotel , excellent staff a shout out to Kim who was extremely helpful

Friendly staff. Cosy room and comfortable bed. Great location to walk into centre of city

Great all around. Great location, nice bed and shower, quiet and clean.

O Estafe é muito atencioso e simpático.

Beautiful, quiet and comfortable accommodation within easy walking distance into the town centre. Wished we were here longer.

Staff absolutely brilliant lovely room, food very good couldn't ask for anyone

Beautiful room and the staff were very friendly.

The customer service was excellent. All staff were attentive, helpful and genuinely friendly and interested in us getting the most out of our stay. Room was lovely just a little bit hot overnight even with the window open. Thank you for a lovely stay

Clean & well presented room. Staff very friendly & helpful. only negative was the en-suite was very small and due to the height of the towel rail, you keep burning you arm on it when you are in there.

Our room was spacious, comfortable, warm, clean and had excellent toiletries. The staff were really friendly and helpful. Breakfast was great with lots of options for hot and cold dishes.

Beautiful and comfortable rooms. Quiet location but only a few minutes away from the hustle and bustle of town. Staff was wonderful.