The room was very clean (though the cleaning products smelled a tad strong). The staff was all wonderful and we enjoyed eating on the terrace upstairs.

The staff, particularly our amazing doorman (my sincere apologies, but my middle-aged mind has forgotten his name,) were above and beyond! The room was spacious and the a/c and heater were both efficient. The bathroom was meticulously clean. The lack of a mini fridge in the room stocked with agua pura seems an oversight at this price point, but the delicious breakfasts, warm welcomes, and generous nature of everyone helped us forget this shortcoming. Will absolutely stay here again!

The room was ok , good IC comfortable bed , but in the other hand bathroom was very narrow and no place to organize our stuff . On the other hand, the hotel was very well located and the staff super friendly and efficient. Safe round trip airport-hotel-airport at a reasonable cost. Breakfast every day included was a great addition to our stay at the hotel. In fact in my opinion the hotel must improve the quality of towels in the room and a garbage deposit available to throw away plastic ,paper cans,bags etc

It is in general good, parking area is very limited with the risk to hit another car or the opposite. The rooms are fair, although the standard room booked for 2 persons has a bed that is not comfortable enough for 2 persons to sleep, it looks more like a single bed rather than a full size

Personalet var hjælpsomme. Der er fantastisk massage.

Great staff, convenient location, hotel has everything it offers.

The hotel and the counter were nice as usual. The waiter at the restaurant El Despierto on the 4th floor was very abusive. My family and I will never go back to that restaurant again.

Great stay. very convenient location

The rooms and ground are beautiful. The staff is outstanding...great welcome and service

Everything was perfect, the room was perfectly cleaned every day, the restaurant is amazing, the people that wirks there amazing!!

El personal muy amable y atento

Clean room

Nice hotel with great breakfast included.

La chambre était parfaite et le personnel aux petits soins, vraiment top. L’hôtel présente l’intérêt de n’avoir que quelques chambres et de ne pas être un building sans fin. Une petite perle

Sehr freundliches und hilfsbereites Personal. Gutes Frühstück. Zentrale Lage zur Oakland mall (schönste Mall)

Perfect

Everything was great

Excellent service and room. Fernanda and Anival were great at check-in and throughout my stay. The room was clean and bathroom well stocked. The safe was locked when I arrived, but they opened it promptly. Breakfast was great, very healthy. It's in a fun location as well in Zona Viva within walking distance of many restaurants and bars.

Otimo hotel. Muito perto shopping. Box aberto, molha o piso. Deixar mais panos ajudaria.

Immaculate rooms, friendly, professional staff. would love more local fruit options rather than those common in US restaurants. Please offer tropical fruits.